Active Mobility Reviews

4.0 Rating 53 Reviews
74 %
of reviewers recommend Active Mobility
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Phone:

01789 298182

Email:

tracy@activemob.co.uk

Location:

Midland House, Wharf Road
Stratford Upon Avon
CV37 0AD

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Anonymous
Anonymous  // 01/01/2019
Ordered slippers on 3 September, they did not turn up after a number of days so started to chase to find out where they were, I called numerous times on different days and got no answer except an answering service, 3 weeks later I get a call to advise that they are not in stock and hey maybe another month. Why did they accept the order I they did not have them in stock, why did they not advise that there would be a long delay. Very very poor service will not be using them again
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Posted 7 years ago
Just brilliant. Highly delighted. Fast response. Cheapest around Packaging perfect. A very happy bunny here
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Posted 7 years ago
When telephoning the Stratford upon Avon showroom to express interest in seeing a particular model of mobility scooter, be sure to ask for 'John'. 'John' will tell you that that one is not currently in stock but, helpfully, he can get one for an agreed, specific day next week. 'John' will also take your name and 'phone number to enable him to let you know if there is likely to be any problem with the arrangement. Having heard nothing from 'John' to deter you, do then embark upon the planned 123-mile round-trip to visit the showroom on the appointed day to find that 'John' has gone on holiday. Also discover that, no, nobody has ever heard of you; no, 'John' did not tell his colleagues what he had arranged; and, no, the model you have gone especially to see is not there. Finally, do enjoy the drive back home while making the vow never to have any further dealings with 'Active Mobility'.
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Posted 7 years ago
Brilliant service.
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Posted 7 years ago
I shop for a top quality bidet bowl. I find Active Mobility selling it for the best value price, with delivery. What can be better than that? This bidet bowl is ten times better than its cheaper lookalike.
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Posted 7 years ago
I ordered jim shoe and was sent james shoes i also had no email wen delivery was and had to ring u up to see ware my order was
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Posted 7 years ago
excellent seller
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Posted 7 years ago
I have used active mobility a few times to purchase goods for my mother and myself, i have always found staff helpful and delivery prompt.
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Posted 7 years ago
Prompt delivery well packed BONUS.........FREE POSTAGE Will certainly use company again
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Posted 7 years ago
OK but took a long time to deliver goods (10 days). Would have liked better communication to advise of any problems.
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Posted 7 years ago
Excellent product at a fantastic price with super fast delivery, a trusted seller.
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Posted 7 years ago
I thought I had ordered the wrong size and phoned and left a message and was pleased to receive a call back fairly soon confirming I had in fact ordered the correct size. The goods were despatched promptly
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Posted 7 years ago
Very good prompt delivery, good value for money and good customer service, many thanks
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Posted 8 years ago
I was contacted by phone to arrange delivery, and it arrived on the correct day. The person delivering the electric wheelchair was friendly and made sure I knew how to operate it before leaving. Would recommend Active Mobility and will shop there again in future.
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Posted 8 years ago
Impeccable customer service and excellent value for money.
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Posted 8 years ago
Have just taken delivery of my Days Lightweight Aluminium Rollator 105. Excellent product, easily assembled and easy to fold up for storage or transportation. Excellent prompt service. Many thanks Stan Lake.
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Posted 8 years ago
No problem ordering but still waiting delivery.
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Posted 8 years ago
Still not received my ordet
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Posted 8 years ago
Hi Ian Noticed you posted on Saturday not received your order. I have chased this for you as we are now on the 5th day and according to our records you should have received the scooter this morning. Could you confirm you have received the scooter. Many thanks Tracy Active Mobility
Posted 8 years ago
just bought apex rapid for the wife we are both very pleased with it delivered on time easy to put together also very well packed , so all in all we are very pleased . so thanks pat and john
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Posted 8 years ago
Excellent service. Will certainly use again in the future B E S.
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Posted 8 years ago
Active Mobility is rated 4.0 based on 53 reviews