Acorn Protect Reviews

Name: Acorn Protect
Rating: 4.29

4.3 Rating 87 Reviews

84 %

of reviewers recommend Acorn Protect

Company Reviews

Metrics

4.3

Based on 87 reviews


Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“Awful, I have been trying to speak to someone for over a week about my sons renewal, I have been promised 2 call backs and neither have happened. No way of cancelling online that I can see”

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Posted 1 day ago

“Absolutely terrible would never recommend”

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Posted 3 weeks ago

“Absolutely shocking customer service no communication at all and ridiculous prices”

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Posted 2 months ago

“Constantly threaten to cancel policy. All issues have always been on Acorns side not mine.”

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Posted 7 months ago

“Terms of the policy are well explained. Sales representative patient and understanding. Took her time to explain everything.”

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Posted 1 year ago

“Informative, quick and easy insurance company”

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Posted 1 year ago

“I am happy from my insurance”

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Posted 2 years ago

“After having a problem I had a phone call this morning from Leanne who was very helpful and sorted it all out”

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Posted 2 years ago

“useless communication on email and phone, we have to pull out every piece of information , no straightforward talking 🤷‍♀️ sent us million documents still no info about whats urgent and most important 🤷‍♀️🤷‍♀️🤷‍♀️”

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Posted 2 years ago

“Did not understand fully before the insurance was bought because the woman on the phone did not let me ask questions and was speaking too fast. Now I am stuck with a black box I did not want”

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Posted 2 years ago

“Unable to get through to speak to anyone about an urgent matter”

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Posted 3 years ago

“Amazing customer service, Amy has been the best customer assistant I have spoken to”

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Posted 3 years ago

“I need you to contact me as I told you I wasn’t renewing with you over a month ago as I found another company cheaper and I’ve had an email from you saying I’ve renewed with you this is a joke”

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Posted 3 years ago

“Would not recommend”

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Posted 3 years ago

“Ive been given a policy I don't not except I have been trying to call u guys but no one is getting back to me”

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Posted 3 years ago

“Ref: HAVTD209624 Dear Sirs, I have been trying to contact you for 7 days now to no avail, I have been on hold for hours on end I have emailed the customer chat and that has been useless also I wish to suspend my renewal and no longer wish to proceed for a new year of insurance I have received a competitive quote from Aviva thanks If you need to speak to me, I am available on 07886451674 Regards Luke Preen”

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Posted 3 years ago

“Terrible company”

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Posted 4 years ago

“Dreadful person on the phone had bad attitude and cut us off. Never had such bad service in my life”

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Posted 4 years ago

“I agreed to continue with my renewal offer. realised my payment had not been requested from my account and realised my insurance was not renewed and I have drove for 10 days uninsured which could have cost me my career if I was stopped by the police and recieved points on my licence.”

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Posted 4 years ago

“Took my new policy out with Acorn Protect this month. Spoke to Aimee, was very friendly and very very helpful, managed to get a me a good price. Would definitely recommend Acorn Protect, great service and great staff. Special thanks to Aimee.”

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Posted 4 years ago

Acorn Protect is rated 4.3 based on 87 reviews