Acorn Protect Reviews

Name: Acorn Protect
Rating: 4.25

4.3 Rating 88 Reviews

83 %

of reviewers recommend Acorn Protect

Company Reviews

Metrics

4.3

Based on 88 reviews


Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“GREAT CHAP”

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Posted 5 years ago

“Sam was extremely helpful, spoke me through everything very well and definitely persuaded me to go with Acorn for my first insurance policy.”

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Posted 5 years ago

“The guy that delt with my enquirey was great, answered all questions i asked was very patient with me explained everything fully to me couldn’t have been more helpful for me and explained if i have any worries or questions no matter how big or small he said to ring straight away, would definitely recommend to friends and family.”

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Posted 5 years ago

“Great customer service. Very knowledgeable and made sure I fully understood what the terms we're, continually checking. Many thanks”

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Posted 5 years ago

Hi Alex, Thank-you for your comments! We will pass them onto the team. Thanks, The Acorn Protect Team

Posted 5 years ago

“Excellent service from the advisor today . Very clear helpful and patient this man should have a extra days holiday . Top bloke . Regards Sirahge”

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Posted 5 years ago

Hi Sirahge, Thank-you for your comments! We will pass them onto the team. Thanks, The Acorn Protect Team

Posted 5 years ago

“Customer service representative was very informative and helped me understand all the benefits of the policy”

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Posted 5 years ago

Hi Frazer, Thank-you for your comments! We will pass them onto the team. Thanks, The Acorn Protect Team

Posted 5 years ago

“Informative, quick and easy insurance company”

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Posted 1 year ago

“I am happy from my insurance”

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Posted 2 years ago

“When trying to organise and get insured, I had a lot of helpful and clear help from a lad called Jack who helped make it much easier than I anticipated.”

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Posted 4 years ago

“The service was really helpful.... Would definitely recommend....”

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Posted 4 years ago

“Very patient and extremely kind and friendly to speak to. Amy was excellent and I’m very pleased with the service I received.”

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Posted 4 years ago

“Lad who served me was good as gold”

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Posted 4 years ago

“AMY was excellent and provided me with great customer service and was very polite... but she needs to be more time consuming as the telephone call was very long.”

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Posted 5 years ago

“Ref: HAVTD209624 Dear Sirs, I have been trying to contact you for 7 days now to no avail, I have been on hold for hours on end I have emailed the customer chat and that has been useless also I wish to suspend my renewal and no longer wish to proceed for a new year of insurance I have received a competitive quote from Aviva thanks If you need to speak to me, I am available on 07886451674 Regards Luke Preen”

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Posted 4 years ago

“The worst insurer for a young driver with a black box! No way of tracking miles apart from calling them which will require you to wait on hold for an hour. Don’t carry miles over, also spread your miles per month so don’t plan any long trips one month cause you’ll go over your miles and get fined. Also got hit by another driver, the other insurance company took months to pay out because of a form my insurance forgot to send over. The customer service is just shocking! I’ve never dealt with a company this bad! The icing on the cake is when sent all the details about a renewal (which I definitely won’t be taking up) in the statement of facts it says I have claimed on my insurance and that the accident was my fault! Avoid at all costs!”

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Posted 3 days ago

“Awful, I have been trying to speak to someone for over a week about my sons renewal, I have been promised 2 call backs and neither have happened. No way of cancelling online that I can see”

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Posted 1 week ago

“Absolutely terrible would never recommend”

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Posted 4 weeks ago

“Absolutely shocking customer service no communication at all and ridiculous prices”

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Posted 2 months ago

“Constantly threaten to cancel policy. All issues have always been on Acorns side not mine.”

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Posted 7 months ago

“useless communication on email and phone, we have to pull out every piece of information , no straightforward talking 🤷‍♀️ sent us million documents still no info about whats urgent and most important 🤷‍♀️🤷‍♀️🤷‍♀️”

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Posted 2 years ago

Acorn Protect is rated 4.3 based on 88 reviews