Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.92

4.9 Rating 9,052 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 9,052 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 23rd April 2023

David R

Ackerman Music 5 star review on 9th February 2023

David J

Ackerman Music 5 star review on 14th December 2022

Debby J

Ackerman Music 5 star review on 7th March 2022

Hannah C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with my purchase from you, it was easy to order, arrived quickly and my grandson will enjoy playing the piano pieces. Thank you.”

Helpful Report

Posted 1 year ago

“Took a while to reach me - but I think that was more down to the Post Office strikes than Ackerman. Book was in very good condition when it did arrive.”

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Posted 1 year ago

“Even though I bought a fairly cheap music bag the company were very helpful and efficient. They didn't have the black bag in stock and offered me another colour which I took.”

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Posted 1 year ago

“Delivery: package was open at one end and left behind bin, only discovered a day after knock on the door. Fortunatly all items present, but suggest you tape up packages and change your courier.”

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Posted 1 year ago

“Wow, this came cary quickly to my door. It's in excellent condition, I haven't used the CD yet but it looked OK.”

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Posted 1 year ago

“When the first glasses case was delivered it was damaged due to bad packaging but after a quick phone call, a new case was sent out to me. Overall the service was excellent, even with the hick-up. Nothing is too much trouble.”

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Posted 1 year ago

“Quick delivery and good quality”

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Posted 1 year ago

“The internet website does not allow you to enlarge the picture . The front cover of the taylor book has swopped between simple and melodic . I used the picture sent by the bass teacher of an old book as a guide but as I couldn't enlarge the picture I ended up ordering 'simple rather than melodic . My husband has just now ordered the 'melodic ' one from you last night but it means my son doesn't have the correct book for his lesson and I have a useless book . My fault for not getting my son with better eyesight to double check but an ability to enlarge the pictures on screen would help with correct ordering.”

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Posted 1 year ago

Hi Judith, Thank you for your review. I'm sorry you had some issues with the website. We don't always get great images sent through from the publishers. If you need to send back the unwanted book please feel free and we will refund. If you ever have any doubts regarding a piece of music we are always at the end of the phone for any queries. Kind regards

Posted 1 year ago

“Ordered Yamaha Trombone Slide Lubricant. Website said it could take up to 2 weeks as it was out of stick. Product arrived far quicker: in just a couple of days. Well packed. Thank you.”

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Posted 1 year ago

“They provided prompt service with the book arriving in a little over 7 days as they promised. Overall, I was quite satisfied and would definitely recommend them.”

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Posted 1 year ago

“Great product. Arrived in good time. Thanks so very much.”

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Posted 1 year ago

“Excellent service and a quick delivery”

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Posted 1 year ago

“Book was recommended by our piano teacher and it is really good. I like the ring bound element as the pages sit flat against the piano. The practise card are great too, lost a star as all the pink cards looked like they hadn’t been cut properly on the corner and rough and dirty.”

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Posted 1 year ago

“It took a little while to receive the music, but it was the correct book and exactly what I wanted.”

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Posted 1 year ago

“Friendly, knowledgeable staff, keen prices”

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Posted 2 years ago

“Excellent service. Delivered all 4 scores as agreed together even though 2 separate orders.”

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Posted 2 years ago

“Prompt delivery was good but the music was not what I expected. It said SATB but it was actually SSATTBB and I only have a quartet.”

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Posted 2 years ago

“Fast service”

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Posted 2 years ago

“Music arrived promptly, but no info on how to download the piano accomp and no CD. Have emailed to ask for assistance on this, but not reply to date.”

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Posted 2 years ago

“Good price and quick delivery. Just what I needed. Thanks”

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Posted 2 years ago

Ackerman Music is rated 4.9 based on 9,052 reviews