A Choice Reviews

Name: A Choice
Rating: 2.28

2.3 Rating 345 Reviews

32 %

of reviewers recommend A Choice

Company Reviews

Questions

Metrics

2.3

Based on 345 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't recommend this insurance comp. . Mess on their servers and horrible servis!”

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Posted 2 years ago

“This company is an absolute disgrace. Took a policy out for my daughter who is a learner driver. The premium came in low. I called today to say my daughter passed her test and was told that due to her passing her test within 40 days of taking out the policy, they had to talk with an underwriter to get it renewed. On getting the authority to renew I was told the premium goes from £360 to well over £2000. When I took the policy out after speaking to a member of staff I was not made aware of this. I have now gone and cancelled the policy and was told that as this is after the 14 days I would be charged £50 admin fee, their commission, no refund for the excess cover and legal cover plus other premium charges. In total, out of the £360 I paid for the 12 months cover I will be getting just over £100 back in refund for 15 days cover. Be very aware of this company and how they deceive you. I am now reporting them to the Insurance Ombudsman. Wish I could give a no start rating.”

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Posted 2 years ago

“My stepdaughter cancelled insurance because she passed her test and was slapped with a ridiculous cancellation payment plus 75pound admin fees, will never use again and hope other people don't get charged ridiculous amounts”

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Posted 2 years ago

“Just slapped me with a £223 premium… Just slapped me with a £223 premium plus charges becuase the date of purchase of my vehicle I put in wrong. Honest mistake. Im unsure how this would even change anything. I can understand if you gave the incorrect NCB or address etc. The only reason why they have above average reviews is because they entice you with a free shop voucher so naturally you would put in a good review. Stay away from them.”

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Posted 2 years ago

“Zero rating for A Choice insurance. Bunch of scammer. Parasite, total lunatic.”

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Posted 4 years ago

“Good service with no issues, glad I chose them”

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Posted 5 years ago

“Took double payment for the deposit!!!”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Great quick response.”

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Posted 5 years ago

“Absolutely no problems at all quick to receive renewal and call centre is very helpful and can be understood”

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Posted 5 years ago

“They are brilliant with their customer service and love them all”

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Posted 5 years ago

“Very friendly phone call and extremely reassuring, regarding my issues given.”

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Posted 5 years ago

“Great service , easy website to follow & excellent after service from support team, many thanks George”

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Posted 5 years ago

“Great company, as soon as you pay your deposit your policy is active which a few insurance company’s don’t do. This is my 3rd Policy with A Choice and haven’t had any problems so far.”

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Posted 5 years ago

“Seems very good so far set up my insurance very easy go do and looking forward to being insured with the company especially a good price for a 19 year old driver”

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Posted 5 years ago

“Took a little time to get everything sorted otherwise very easy with a great price towards what I was quoted.”

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Posted 5 years ago

“Very helpful patient lady on the customer service line who was more than help to help, didn’t catch her name unfortunately but she made sure I understood everything and it was a pleasant experience”

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Posted 5 years ago

“I paid for insurance for my car then rang them to see if I could swap my previous years insurance instead. They found a much cheaper price and were very helpful!”

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Posted 5 years ago

“I’ve have only been with A Choice a matter of days since collecting my new car. However the customer service I have received so far has been second to none in particularly Richard. Whom I’ve spoken too on multiple times and had been able to help me every time!”

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Posted 5 years ago

“I really recommend this company, everything have been done quickly and right. Thank you”

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Posted 5 years ago

A Choice is rated 2.3 based on 345 reviews