Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

ABS Orders Reviews

4.8 Rating 41 Reviews

98 %

of reviewers recommend ABS Orders

Company Reviews

About ABS Orders:

Advanced Basement Solutions is dedicated to serving the Specialist Basement Waterproofing Contractor as well as the private homeowner and general contractors. We ship products worldwide but mostly to the USA and Canada. Our mission is to deliver the best products at the most competitive prices.

We aim to win your business by being the best in the business. We buy in bulk and pass our savings on to our customers. Our purchasing power saves you money! We deliver using the most reliable delivery services in the industry.

Visit Website

Phone:

020 81238675

Email:

support@absorders.com

Write Your review

Tell us how ABS Orders made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ABS Orders 5 star review on 20th November 2021

ABS Orders 5 star review on 20th November 2021

ABS Orders 5 star review on 12th October 2021

ABS Orders 5 star review on 16th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ABS sent out the order right away and everything arrived on time for our install. They kept us updated on the shipping and status of the order through delivery. I'm a forever customer for all waterproofing needs for our projects here in Portland, Oregon.”

ABS Orders 5 star review on 20th November 2021

ABS Orders 5 star review on 20th November 2021

Thank you Tim, Always a pleasure to serve! And a lovely photo of the Waterguard and ThermaDry membrane being used together- Thankyou for sharing that. Ray

“We have been extremely pleased with Advanced Basement Solutions customer service. Ray is super helpful in answering any questions we have. Shipping was a bit complicated for awhile since it is shipping internationally, but they recognized that and made different accommodations to make that a much smoother process for us while keeping the same price point. We have been very happy with the entire process from start to finish. I would absolutely recommend them to anyone needing their products!”

Thank You Tiffani! It is a pleasure to serve you and nice to be appreciated. It is through customer feedback that we have been able to make many improvements to our customer service to negate the effects of the pandemic, particularly on logistics. We are very pleased to hear that you have noticed the benefits of our new shipping provider.

“Very helpful in answering some questions on installation!”

“Ray is a professional and knowledgeable technician He knows the system very well and helping me to put my system together, I’m very satisfied Thank you. Soon I received and install the system I will send you pictures before and after”

“It was really fast delivery the only problem the product came in short pieces it would be good if they send it regular size.”

Thank you Ignacio. Before the pandemic we used to supply Waterguard in 7'6" lengths but early in 2020 all of the major carriers added hefty premiums for packages over 4ft in length - up to $150 per box over the 4' length so we have to send in shorter lengths. It was a major problem for us at the start and we had to physically cut the product in half and repackage all of our stock. The upside is that the shorter size makes it easier in some cases where access is difficult, but we are no longer supplying the longer lengths.

“I contacted them for some information and quote. Ray was so friendly and completed my request in a matter of minutes. Great customer service”

It was a pleasure to serve you, please do hot hesitate to reach out if you require anything further. Ray

“Ray’s service was amazing. He gave me a call because I had a problem with my sump pump installed by Basement System. They couldn’t help me but he went above and beyond for me. If his system was available in Canada I would buy it for sure. Thanks again Raymond.”

Thank you Julien, it was a pleasure to assist. Although we have many years experience with the Triplesafe system we no longer sell it or install it, for us it has been superceded with our own FloodBuster system. Also, although we cannot supuply electrical items such as pumps to Canada we do supply the sump liner and lid and also the Waterguard Drainage Channel to Canada as well as the USA.

“Ray is very knowledgeable and experienced. I am looking forward to doing business with Advanced Basement Solutions. They take time to talk to their customers and ensure that they are getting the best products and service for their particular basement water control needs.”

“The installation of the Water guard and ABS Base Drain are pretty similar. After I have ordered Ray Foulkes call me and explain about I have mixed up with Waterguard Flange Drain and Flangeless BaseDrain there are pros and cons. then I have sent a rough sketch of my project he helps to pick the right stuff for my project and same my money and time before it's delivered”

“Ray helped me with my order to ensure everything was correct with the materials I needed. ABS was very quick in their response and very helpful.”

“You’ll never get customer service like this anywhere else. Ray offered virtual help for DIY installation for any questions that came up. Haven’t even gotten the system yet but really excited to get it!”

“Easy installation and works GREAT! Excellent customer support as well.”

“Very helpful customer service”

“Contacted ABS and Ray reached out to me and answered all my questions. he was very mannerly and has great product knowledge. He has made my project much easier!”

“Extremely good customer service. Great products for basement water proofing at a fair prize. I am very pleased I found ABS online. Ray was very helpful and patient and I will definitely recommend ABS to others.”

“Order was very promptly delivered and company provided great tracking support of products.”

“Very prompt ordered on 10/06/2021 received 10/11/2021”

ABS Orders 5 star review on 12th October 2021

Thank you Charles, please let us know how the installation goes and feel free to reach out if you need any guidance on that!

“Very responsive to product questions and product delivered and installed without issue. Good people and product”

“Provided a lot of excellent information!”

Thank you Johnathan, it really is a pleasure for me to be able to utilise my experience and expertise in helping you in this way, makes everything that we do seem worthwhile!

“I was having some issues placing my order. They reached out to me to discuss my order and the water issues I was having. Went above and beyond to help me. Thanks”

«
1
2
»

ABS Orders is rated 4.8 based on 41 reviews