Abdabs Furniture Reviews

Name: Abdabs Furniture
Rating: 4.20

4.2 Rating 353 Reviews

81 %

of reviewers recommend Abdabs Furniture

4.2

Based on 353 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Email:

customerservice@abdabsfurniture.co.uk

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Abdabs Furniture 5 star review on 22nd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of product was very disappointing for expensive unit. Counter top had physical hole from imperfections. Poor finish on doors. Complained to customer service twice with no response. Very disappointed!”

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Posted 1 year ago

“Purchased Chest of drawers on the 9th August, I've been waiting for 2 weeks. No confirmation email or update despite sending 3 emails and calling their customer service number. Item is still 'IN PROGRSS' on your webiste. At this point I just want a refund. Really bad customer services.”

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Posted 1 year ago

“Ordered my son's bed to be delivered last Monday. It didn't arrive. It's now sat and still no bed. My son is currently sleeping on the floor. Tried calling many times and nobody answers the phone also sent several emails to there customer services and no response. Customer service is shocking. Abdabs can I please have some communication and can I have my bed ? It's a shame I have to leave a review like this to try and get it sorted”

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Posted 1 year ago

“Ordered a dressing table mirror on 8/5/22. When item arrived a few days later it was different to the one ordered and also damaged. After many emails along with photo evidence I had no response from the company. Terrible customer service. Do not use this company.”

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Posted 1 year ago

“Alles ist bequem und leicht zugänglich.”

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Posted 1 year ago

“Very professional product perfect lovely to be informed when bein delivered Thank you very much”

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Posted 2 years ago

“Absolutely shocking - DO NOT USE!! Made order on 17th March 22, got contacted on 21st March to say they’d advertised a wrong price so my order would be cancelled and money refunded. Only I haven’t received a refund. On closer look their terms & conditions state that “on unlikely occasion wrong price may be advertised” in which case blah blah.. sounds like a total scam to me. Best avoided. Customer service did not respond to my emails. Now I just need to get my money back. Any other company would honour the price advertised (it wasn’t cheap).”

Helpful Report

Posted 2 years ago

We are sorry that a pricing error occurred on the item you ordered. As this was a significant difference we had to cancel your order and refund your payment. Your refund was processed by us at the same time as the order cancellation. It depends on your relationship with your payment provider as to how long they take to release the funds back to you. Unfortunately, we are currently working in an environment with rapidly increasing costs and freight charges that are causing frequent price changes on our website. Very occasionally an item is missed during the update. Please accept our sincere apologies for any disappointment that this has caused you.

Posted 2 years ago

“All furniture was dilivered in good time. The dilevery driver brought in in for me. I own a hotel so buy lots of furniture, bathrooms etc but no drivers normaly help bring stuff in so 10out of 10 for that. The furniture is what I always buy and It is lovely as usual but have never bought it from Abdabs before but would certanley use this compony again.”

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Posted 2 years ago

“Speedy delivery, hood quality drawers. Only problem is thay although listed as gloss white they are slightly off white in colour so do not match desk they sit next to.”

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Posted 2 years ago

“Great piece of furniture at the lowest price I could find and very quick delivery.”

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Posted 2 years ago

“Due a delivery of my sons bed on Friday, it’s now Wednesday and still no bed. Please either refund or ensure delivery is made. Not good service at all”

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Posted 2 years ago

We are sorry that your delivery didn't go ahead as planned, unfortunately, no delivery can be guaranteed, very occasionally events can occur that can cause items to be lost or damaged by the courier during the delivery process. As advised a replacement bed frame was despatched to you and delivered within two days of being notified of the issue.

Posted 2 years ago

“Very pleased with Urban chic bedside table. Delivery quick, item well packaged”

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Posted 2 years ago

“Our bed settee came on the day specified looks very nice.very good service will use this company again”

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Posted 2 years ago

“I purchased a mobel oak mirror and received prompt communications about my purchase. The delivery was swift and efficient. The mirror was perfect and just as I had imagined. Very pleased with this purchase and customer service, thank you.”

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Posted 2 years ago

“Lovely piece of furniture, great that it's made from reclaimed wood. My only problem is it's slightly wobbly but can live with that.”

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Posted 2 years ago

“Came with top cracked, was replaced but took another 4 weeks. As described quality poor but guess get what you pay for.”

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Posted 2 years ago

Thank you for the review, we are sorry that the May chest of three drawers arrived with a damaged top. Occasionally, if an item has gone out of stock it can take longer than usual to get parts to customers. The May range is an affordable furniture range. This furniture range comes with a 12-month product guarantee, if you still have any issues please get in touch.

Posted 2 years ago

“It was very easy to use the site for our order. And there was a good choice of items. The delivery guys were helpful and friendly, and our item arrived on time.”

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Posted 2 years ago

Thank you for the lovely review.

Posted 2 years ago

“Very good, ta & Up the Owls 🦉”

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Posted 2 years ago

Thank you for the review.

Posted 2 years ago

“Love my table the look and quality is really good. Very happy with the quick delivery and whole process from start to finish.”

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Posted 2 years ago

Thank you for the lovely review. The Aspen dining table looks stunning in your home.

Posted 2 years ago

“Having taken £512 from my account on 17/09/21 and confirming delivery within 10 days, I had heard nothing so chased up with an email to to be told it would be with me on 5/10/21. Having taken the taken a day off work to be available, still no delivery. It is now 7/10/2021 and still no delivery or communication to say when it be delivered?”

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Posted 2 years ago

Dear Tracy, we are extremely sorry that your delivery didn't go ahead within the expected ten working days. We had confirmation from the delivery company that the order would be delivered to you on the agreed date to your work address as this is the delivery address you entered during checkout. Occasionally things go wrong. As soon as you informed us and you confirmed you still wanted to go ahead with your order we arranged for a replacement unit to be sent out using a priority delivery service.

Posted 2 years ago

Abdabs Furniture is rated 4.2 based on 353 reviews