Zooplus Reviews

Name: Zooplus
Address: -, - -, Munich
Rating: 4.04

4.0 Rating 129 Reviews

76 %

of reviewers recommend Zooplus

Company Reviews

Questions

Metrics

4.0

Based on 129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant choice for pet lovers, easy to find exactly what I wanted for our foster cats. Delivered in no time at all and well packed.”

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Posted 5 years ago

“Competitive prices and often have offers. Prompt delivery. Good customer service.”

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Posted 5 years ago

“Great items at great prices. And fast on delivery.”

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Posted 5 years ago

“They give the best prices on dog food, the delivery is very quick and the service first class. I accidentally ordered the wrong dog food last time and they exchanged it without any question, still with free delivery and collected the wrong bag.”

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Posted 5 years ago

“delivered to the wrong address and refused a refund. so left with no dog food and having to buy it again.”

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Posted 5 years ago

“Very good prices here at zooplus and a huge range of food, toys and accessories. Fast delivery options available for only a small amount more. I like that you can choose the carrier between DPD and Yodel, as for me DPD are always more efficient, so I know exactly when my parcel will arrive. Points system available also which is great, as well as points for referring a friend.”

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Posted 5 years ago

“The best price around for James wellbeloved. Quick delivery too”

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Posted 5 years ago

“Great prices - we get our cat food in bulk from them and it saves us a small fortune! Really quick shipping too (free over £50), and the loyalty scheme is an extra bonus :)”

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Posted 5 years ago

“Placed an order with Zooplus on 1st May and soon after got an email saying that due to a high volume of orders it ‘might be delayed’. It was finally delivered on the 10th May, 9 days later! By contrast I placed an order with Bulk Powders on 4th around 8pm and it was delivered the following afternoon, a Bank Holiday Saturday. Zooplus have offered no further explanation and no apology. Needless to say I will be looking elsewhere for my pet supplies in future.”

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Posted 5 years ago

“Always a super selection; well packaged and quick delivery on all items! My go-to pet product store - thank you!”

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Posted 5 years ago

“I've used Zooplus for years. Often have bulk food on special offer. Cheap and efficient. I use the savings plan which is worth it if you order relatively often. I recommend choosing DPD over Yodel for delivery.”

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Posted 5 years ago

“Excellent products, superb customer service and very good prices for quality branded dog food, including natural raw meat and chews. Highly recommended”

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Posted 5 years ago

“The best delivery service always super fast best online pet store”

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Posted 5 years ago

“lots of choices of animal food, even veterinary range, lots of house products too including fountains, comign from all-over europe”

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Posted 6 years ago

“Super fast delivery and I have two happy kitties”

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Posted 6 years ago

“Good value, wide range of products and speedy delivery”

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Posted 6 years ago

“As i tend to order the same things, reordering is easy. Special offers are easy to find and delivery is usually fast.”

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Posted 6 years ago

“Excellent range of products, competitive price and quick delivery!”

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Posted 6 years ago

“My favourite pet website, used them for years never had any problems, with items, delivery etc. Loads of choice & always good offers on, Freebies with your points collected. Highly Recommend Zooplus.”

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Posted 6 years ago

“Always a fantastic service, a great choice of products.”

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Posted 6 years ago

Zooplus is rated 4.0 based on 129 reviews