Westbeach Reviews

1.0 Rating 6 Reviews
0 %
of reviewers recommend Westbeach
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Phone:

0161 834 4400

Email:

websales@westbeach.com

Location:

Westbeach Apparel UK John Swift Building 19 Mason Street
Manchester
M4 5FT

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Anonymous
Anonymous  // 01/01/2019
Terrible customer service and they try to avoid you. It wasn’t until I told them visa was coming back at them to get my money that they finally gave my money back after months of fighting with them. Cannot believe this is still up and running.
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Posted 1 year ago
I was hoping to do a ZERO, but I had to pick a star so I will give it a 1. The website is very unclear that this is no longer a Canadian company- very deceiving. The shipment took a really long time to get here and then nothing fit. Definitely not TTS. Everything fit small. I wear a "large" in everything from most retailers and I could not do the pants up! I had reviewed the sizing requirements. I am a US 12. Fits more like a US8-10. Now to return the items for a refund, I have to pay full shipping back to the United Kingdom with tracking which will cost >$150!! I paid $200 for the pants and jacket that I purchased. SO RIDICULOUS and unfair. Now I am stuck with this outfit that doesn't fit and I am out over $200 right before the holidays. NO THANKS. DO NOT SHOP HERE EVER.
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Posted 1 year ago
Terrible company. never delivered the order and then made me wait weeks for a refund. Avoid and buy from someone else
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Posted 2 years ago
Сделала заказ 13.01.2021 , но заказ (GE934190317GB) так и стоит в статусе обработки, на письма не отвечают, а деньги сняли сразу! Обходите стороной эту компанию, это похоже на мошенничество!
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Posted 3 years ago
They used to be good, but now their customer service is attrocious. In fact its worse than that its non-existent. Completley ignore attempts to contact and don't reply. I'd avoid. - also its not really Westbeach anymore - Westbeach is a canadian brand. Its now nocked up by some guys in Manchester. Hardly the centre of snow or surf.
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Posted 6 years ago
Sent clothes that i bought for exchange because they were a size too big. No correspondence after, ignored calls and no notifications what so ever of what is happening. Still have not received my exchange. :(
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Posted 7 years ago
Westbeach is rated 1.0 based on 6 reviews