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QVC Reviews

4.60 Rating 62 Reviews
90% of reviewers recommend QVC
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About QVC: QVC is the UK’s favourite TV shopping channel. Our online department store, qvcuk.com, with over 15,000 products online, means customers are spoilt for choice. From jewellery to beauty treats to the latest electronic gadgets, QVC is sure to have an item for everyone.

Phone:
0800 51 41 31

Location:
QVC, Customer Operations Centre, South Boundary Road, Knowsley Industrial Park, Knowsley

Categories:
Health & Beauty
Fashion
Health & Beauty
Fashion

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Anonymous
Verified Reviewer
"They closed my account because I had returned garments, even though I paid the return postage, which were wrongly sized etc. On a number of occasions the error was on their part but the return was still logged against me. They say you have a no hassle 30 day money back guarantee. What they don't say is that any returns you make are counted against you irrespective of the fault. I found the attitude of the Finance Dept very arrogant, totally different from the Customer Service Dept when you are ordering. Also, they really like to hang onto your money taking weeks to refund to your account. Beware of this company they do not operate to the standard of other online retailers."
Helpful Report
Posted 10 months ago
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Corinne Smith
Verified Reviewer
"poor customer service, unhelpful and do not do what they say...I have spent a lot of time trying to get things resolved in the end I'm closing account...go to Amazon"
Helpful Report
Posted 11 months ago
QVC is rated 4.60 based on 62 reviews
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