“Awful returns policy.
Tiny label attached and customer to pay for returning items!!
I will not use them again.
The customer service person was rude and dismissive.
Do NOT USE THIS COMPANY”
“I ordered a cashmere cardigan at half price in the sale and it arrived beautifully presented and well packaged. The cardigan is well made and good quality as I knew it would be, having ordered from the company before.”
“Lovely cashmere sweaters (I haev bought several over the years) but the latest one I bought had narrow sleeves. Sent it back and was promptly refunded.”
