PlumbNation Reviews

Name: PlumbNation
Rating: 2.48

2.5 Rating 262 Reviews

37 %

of reviewers recommend PlumbNation

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Phone:

0844 800 3460

Location:

Unit 5 Woodway Court Thursby Road, Bromborough United Kingdom
CH62 3PR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Right product, competitive price and prompt delivery.”

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Posted 5 months ago

“Very easy to deal with & delivery was quick”

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Posted 5 months ago

“easy to order and received parcel quickly & in good condition.”

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Posted 5 months ago

“They delivered”

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Posted 5 months ago

“Box came palleted and in perfect condition have recently delt with adexa boxes dropped damaged and done nothing about it so this was a pleasant change thanks”

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Posted 5 months ago

“The price wasn't the best at first glance but it included delivery (others didn't) and that moved it to top of the list. The delivery was flexible and so we got the product on the day that we wanted it.”

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Posted 5 months ago

“spot on good service and next day delivery on time great”

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Posted 5 months ago

“Worst plumbing supply experience I wouldn’t even give them 1 star if I could give them zero The overall experience dealing with plum nation was appalling They are disorganised , unreliable snd do not tell the truth They delivered a shower screen later than promised , on opening the trims were 3 different finishes It took 4 further attempts for them to deliver the correct ones over a period of 6 weeks where I asked them to compensate me and I would buy the trims locally. The paid £100 which didn’t come close to the time I spent on their cockups My client was extremely upset with the delays Their customer service department is useless and continually lies In 37 years of trading running a construction company , this has to be the worst company I have ever dealt with I continually asked for a manager of director to call me , on every occasion I was ignored Will never use this company again and suggest to don’t either”

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Posted 6 months ago

“I have used plumbnation on 2 different occasions. Both times the product was the cheapest I could find, i had free delivery and was constantly kept updated with regards to.the delivery”

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Posted 6 months ago

“Excellent all round”

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Posted 6 months ago

“Easy to use, great prices and excellent delivery.”

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Posted 7 months ago

“Professional”

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Posted 7 months ago

“Purchased a Rangemaster sink - cheapest price I could find was from PlumbNation. Ordered it late on a Friday and it was delivered the following Tuesday. Great product and very efficient service. Thank you!”

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Posted 7 months ago

“Ver good service and quality products”

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Posted 7 months ago

“The Roca Toilet was the best price and delivered super fast by a very friendly driver, who put it in our shed, until the plumber arrived 👍”

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Posted 9 months ago

“Bought a radiator from them. Once it arrived it was scratched to bits. Tried to return via website and it said my order number was wrong. Rang and been on hold for too long that ended up hanging up. Emailed numerous times and not one reply. Ended up having to buy another radiator from somewhere else. And cause customer specifies it had to be a myson premier, the cost of the rad makes me out of pocket. Will never use theae again”

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Posted 9 months ago

“This morning I ordered a clock for central heating at a cost of £68.66. Never received a confirmation email which made me suspicious. Read the reviews and was horrified. Phoned my bank as payment was still pending. They told me what I had paid for was a subscription which would come out of my account every month!!! My payment will go through and my bank, santander,will refund me my money. Their fraud team will investigate this company. BEWARE EVERYONE”

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Posted 10 months ago

“Shambles! 1 star is being really kind. Order has never arrived, phone calls keep getting cut off and no response to several emails. Fed a load of bs about a different delivery date when I eventually got to talk to someone and I’m about to go around the circle again. DO NOT use these scammers.”

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Posted 11 months ago

“Be very careful - the slightly cheaper prices aren't really worth it because of the terrible returns policy! I ordered some items and when I went to install I realized they were the wring size. Tried to EXCHANGE (not even refund!) for the right ones. Was asked to provide photo's to prove they were unused and in original packaging (which they were) and after going through that was told "no, you only have 14 days to return items". My email requesting the return was 16 days after receiving the items.... So now I am stuck with them. Who offers a 14 day return policy these days?? Won't be buying from them again.”

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Posted 11 months ago

“I wish I had read the multiple reviews before placing any orders with them. For 6 weeks I am trying to return a radiator which was the wrong size. Another radiator was an old used and damaged one delivered as brand new in intact packaging. This was full of scratches all over, chipped paint on the sides and yellow paint splashed on it. I called 8 times and sent 10 emails. I NEVER got any response!!! I paid and expected a brand new one and they sent me an old used and damaged radiator! Customer services is NON existing. In all calls they tell me that someone will call me and they never call me. I will put a formal complaint to OMBUDSMAN!”

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Posted 1 year ago

PlumbNation is rated 2.5 based on 262 reviews