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Lighting Direct Reviews

4.7 Rating 16,484 Reviews

93 %

of reviewers recommend Lighting Direct

Company Reviews

Product Reviews

4.7

Based on 16,484 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue, Crownhill, Milton Keynes,
24-26 Vincent Avenue, Crownhill, Milton Keynes
Crownhill
MK8 0AB

Lighting Direct 5 star review on 16th April 2024

Lighting Direct 5 star review on 8th February 2024

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 24th December 2023

68

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, quick delivery, although delivery company only informed me of my delivery slot that morning and, without any other options to change the delivery. Thankfully a neighbour was home and took the delivery. However, the item was well packed. The item itself is a good quality light, constructed of metal and powder coated. All in all it looks a quality product.”

Posted 1 month ago

Thanks for taking the time to comment. Much appreciated. Customer Service

Posted 3 weeks ago

“Arrived promptly, packaging ,product intact. Lamps good quality and fitted nicely into bedroom decor. Only negative comment, maybe white cable instead of black.”

Posted 2 months ago

We are very grateful for your feedback. Thanks so much. Kind Regards Customer Service

Posted 2 months ago

“Great looking light, put in our lounge, had to cut quite a bit off the cord as very long, pleased with the effect.”

Posted 2 months ago

Thanks for your review and photo. It looks great in your space. Kind Regards Customer Service

Posted 2 months ago

“Ordered new light and bulbs all came quickly, well packed, no problems, many thanks”

Posted 3 months ago

We are very grateful for your feedback.

Posted 1 month ago

“Could improve delivery information”

Posted 3 months ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 1 month ago

“Easy to use website, search facility gives you relevant links to what you want, good range of products.”

Posted 4 months ago

“Very quick delivery , very pleased with light , easy to assemble and fit, quality light , only downside for me was that you are not able to fasten the cup so it stays in contact with ceiling - hence 4 stars”

Posted 4 months ago

“Ordered on line and arrived in good time. Not tried lights yet but so far so good”

Posted 4 months ago

“Good delivery bur still waiting for bulbs”

Posted 4 months ago

“Product arrive as expected and lights are very nice.”

Posted 4 months ago

“Good communication. Quick delivery”

Posted 4 months ago

“Arrived in two days, as expected. The light is just what we wanted and a reasonable price. The tracking information didn't arrive until after delivery! This was fine as we were in but could have been a nuisance.”

Posted 5 months ago

“Ordered and received with no problems. Very quick delivery. Good service.”

Posted 5 months ago

We are very grateful for your feedback. Thanks so much. Kind Regards Customer Service

Posted 5 months ago

“Easy to order, good price, arrived exactly on time the following day - what's not to like!”

Posted 5 months ago

“Good value products, delivered promptly.”

Posted 6 months ago

“Easy online ordering and prompt delivery. Lamp looks as advertised. Disappointed to find bulb was not available at same time due to being out of stock. Would have been good to know this at order point so didn't end up 'bulbless' as we did.”

Posted 6 months ago

“Does the Job”

Posted 6 months ago

“The ordering process was easy and quick online. I enjoyed working out how to put the lamps together using the black tool. I was glad I ordered extra bulbs. I like the style of the lamps and I would recommend them to others to buy. Thank you for your quick service.”

Posted 6 months ago

“Ordered and delivered efficiently”

Posted 7 months ago

“I love the light, very stylish and classy and a fantastic glow. However when it arrived it had a black scuff mark on that I can’t remove.”

Posted 8 months ago

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Lighting Direct is rated 4.7 based on 16,484 reviews