HotelsClick Reviews

1.00 Rating 3 Reviews
0% of reviewers recommend HotelsClick
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About HotelsClick: HotelsClick is an independent provider of hotel services with its headquarters in Rome, with 40,000 hotels in more than 3,000 cities worldwide. Their site has a simple principle, of providing an easy to use, well priced accommodation website, with the best customer service in the industry.<br /> The site provides unbeatable rates for all categories of hotel, with no additional costs for paying by credit card or any booking fees. Rates include all taxes and breakfast, unless otherwise specified.<br /> HotelsClick presents a detailed description of hotels with maps, photos and reviews so you can travel with confidence. The hotel information is frequently updated so customers can rely on the details provided.

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"DO NOT USE under any circumstances! They take your money and don't pay the hotel!! This company is a complete SCAM! They took my money in July for a vacation that we booked for November. I call the hotel the night before check in and the reservation was cancelled due to non payment! did not pay the hotel but took my money!!! The hotel was in Mexico and we live in California. Stayed on hold for 4 1/2 hours and didn't get a hold of anyone. Also emailed every email I could find and got a standard response. Never received any explanation for the nonpayment. We didn't want to lose our airfare so we had to book a different hotel on our flight to Mexico. Booking with Hotelsclick,com was the single WORST experience ever! Will never, ever use them again! Please stay away from this company!"
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Posted 11 months ago
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"I booked what listed as two triple rooms for a party of 6. We arrived to the Waterfront Marriott in Portland, Oregon only to discover that a triple did not and never did exist, instead it was two doubles. Luckily, the hotel realized that this booking company did a bait and switch and offered us a third double room at a discounted rate. The concierge even stated that we should try to stick to reputable sites like Expedia because they actually understand what the hotels actually have to offer. I reached out to the nearly impossible to get ahold of customer service department (they are an italian company, timezone was an issue) to understand why they fraudulently list packages and I was essentially told sorry we had to deal with it, they technically gave something that can accommodate a party of 6. This has to be done via email BTW. There is no voicemail option, and I don't feel like trying to call them at 3am to sort out bogus packages they sell. This is a rather shady company, stick to the sites that actually understand and honor the products they sell."
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Posted 4 years ago
"Do not I repeat do not use them rip off booked a room for 2/14/2015 and I get to the hotel and they did not have a reservation for me and the hotel was sold out and tried to call the number and could not get anybody"
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Posted 4 years ago
HotelsClick is rated 1.00 based on 3 reviews