Harveysfurniture Reviews

1.17 Rating 303 Reviews
4% of reviewers recommend Harveysfurniture

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier
delivery methods
Over a month
average delivery time
Greater than 14%
on-time delivery
Greater than 52%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Over a week
queries resolved in
customer service
Returns & Refunds
Difficult
refunds process
"My mother got a sofa and chair from Harvey's in March. They said eight weeks and it came in that time the two delivery men fetched it in, put it together and took the boxes away. There was no deliver charge of any kind."
Posted 1 month ago
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"I previously had a leather corner sofa with Harvey's approx 15years ago...I have since had 2 from other companies. I just recieved another leather corner Fri Harvey's and can 100% confirm the quality with Harvey's is perfect. I will never buy from any other company again unless I am forced to do so."
Posted 2 months ago
"Joanne in Swansea Store ensured we received our table and chairs today as promised despite us having received a telephone call from customer service on Monday advising that delivery would be delayed. 10/10 for Joanne in Swansea."
Posted 3 months ago
"We purchased dining room table and chairs on the 1st of July paid for them in full ready to be shipped to Ireland in September. The service we received from one member of staff was a 110% from start to finish. His name was Thomas Baddley a credit to your company and definitely deserves a pay rise for sorting out us finally obtaining our furniture in Ireland. We eventually received our furniture on the 2nd October 2018 through Tom perservance, emails within the company and telephone call back and forth from both parties. Customer service wasn’t much good and didn’t know when we would recieve our furniture or not. We moved to Ireland beginning of September and thank God for Thomas help I don’t know if we would have ever recieve it or not. Tom can’t thank you enough for your help. The only reason I am giving 5 stars is the outstanding service of Thomas Baddeley. Order number 46487048."
Posted 7 months ago
"Good customer service"
Posted 1 year ago
"I purchased a sofa recently and it was delivered last month. It came in perfect condition and the delivery people assembled and sited it to my satisfaction. I bought the insurance and was given a free car kit for the sofa with this to treat any stains that might occur. The sofa is hard wearing and has even withstood our dog jumping on it."
Posted 1 year ago
"I went into the Coventry store at the Alvis Retail Park. I hate going into furniture shops because the staff keep bothering you, but that didn't happen. Had a good look around the store and spoke to a chap named Jay. He was fantastically helpful and knowledgeable, we got a great price and interest free credit. All painless and without a pushy sales guy. i would go there again."
Posted 1 year ago
"Very helpful staff. Nice product."
Posted 1 year ago
Harveysfurniture is rated 1.17 based on 303 reviews

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