Harveysfurniture Reviews

1.16 Rating 396 Reviews
4% of reviewers recommend Harveysfurniture

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Own Driver
average delivery time
Over a month
on-time delivery
Greater than 18%
accurate and undamaged orders
Greater than 50%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Over a week
customer service
1.09 out of 5
Returns & Refunds
refunds process
Difficult
"From start to end, took around 5 weeks, which isn't bad for a 3 piece and foot stool in the colour of our choice. Delivery delayed by 1 day so can't moan about that, rang half an hour before delivery and came right on time, unpacked and placed where I wanted it. The only 1 small gripe, the colour is slightly off from the swatch we chose, but still happy with the colour, happy experience all round"
Helpful Report
Posted 3 weeks ago
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"I was really happy with the service I had off one of your member of staff named Alan at your metro centre store , Alan really helped us choose our suite which we are very happy with We. have already had a suite from harveys before and we had our suite for 12 year and we had no trouble with it that's why we returned to harveys as the service and after care is so professional."
1 Helpful Report
Posted 1 year ago
"Just taken delivery of a rovina marble dining table and six chairs ,very pleased with service , product , delivery ,and esembly. Took a long time from ordering to delivery but this was told to us at the time so no fault of Harvey’s all in all very pleased with experience ,"
Helpful Report
Posted 1 year ago
"Beautiful furniture dleivered on time. One item one was marked but they are rectifying the issues."
Helpful Report
Posted 2 years ago
Harveysfurniture is rated 1.16 based on 396 reviews