This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Own Driver, Courier
How would you rate
"Long delivery times. Promised 10-13 weeks, took 20 weeks in the end. And 1 of the sofas was broken on delivery but the delivery team insisted on leaving it in our house, they couldn't take it back.
Now struggling to get Harvey's to take it back or answer any of our questions."
"New reclining sofa motor faulty. Two visits from Servico and new motor ordered and fitted, waited 14 weeks from purchase to delivery and then 4 months from fault torectifying fault. Harvey's do not appear to have good after care service. Offered £25 as compensation.
Will not shop at Harvey's again."
"Bought sofa from Harvey's delivery men were really unhelpful couldn't be bother lifting sofa in so said it wouldn't fit, my girlfriend was in but they wouldn't wait 3 min for me to come home so took it back to warehouse which got lost for 5 days which I kept ringing up about everyday n getting different answers. Got a new delivery date n the next delivery men lifted it straight in. Basically I think it was lazy old delivery men that couldn't be bothered doing there job. Q1 why do Harvey's employ these mugs n Q2 why do they want to be in this trade if they can't be bothered lifting anything"