Harveysfurniture Q&A

4 Questions   /   2 Answers
4% of reviewers recommend Harveysfurniture

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Has anyone had part of a suite delivered? I ordered a 3 +2 suite only the 3 seater delivered. No explanation as to where the other part is. Numerous calls on hold up to an hour to be told we have warehouses the size of football pitches so will take time to locate my2 seater sofa. Utter joke it was ordered as a suite and paid for in full. No one but no one has the common courtesy to at least ring with an explanation and a satisfactory outcome. NEVER NEVER AGAIN will I use my well errant money on this shambles of a company. I’ve asked for head office number can’t give it me HELP any suggestions

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Why are Harvey’s still in business? Their service is appaling !! Got a text to say our furniture would be delivered on the 7th November between 7am and 1pm ......we are still waiting!! Contacted customer services also Harvey’s head office complaints department and also the store in Birstall where we placed the order NO one has any information as to when we will receive our furniture!! Just wish I had read the reviews before I placed this order and gave them my hard earned money!! Never seen so many bad reviews !!!!! Harveys staff must be so thick skinned and hard faced.......I have the feeling that this could be one of the biggest mistakes (dealing with Harvey’s) I have ever made.

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Shamefull company , I orderd sofa beginning of Dec . Still waiting , well I’m not waiting anymore told them the shove it where the sun don’t shine , fuming customer who has learned her lesson
Hi has anyone bought the governer corner sofa in the fabric red? Any probs? Is it as good as the one in the showroom? Many thanks

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Hi Issy, we bought the Guvnor corner group in chocolate. It eventually turned up just before Christmas and it tan!! We contacted Harvey's and are still waiting for a response. Only had the sofa for 3 weeks and it's already showing signs of wear. I'm so dissapointed with it.
Has anyone experienced a problem with colour transfer and peeling of the Covey recliner seats. I understand this line has now been discontinued. I am at the moment doing battle with Harveys as the chairs are less than three years old and falling apart

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Alice, Customer Support