Habitat Reviews

4.08 Rating 12 Reviews
75% of reviewers recommend Habitat
374 Review Views (past 24 hours)
6PM - 8PM
45 Review Views
8PM - 10PM
43 Review Views
10PM - 12AM
35 Review Views
12AM - 2AM
0 Review Views
2AM - 4AM
21 Review Views
4AM - 6AM
17 Review Views
6AM - 8AM
19 Review Views
8AM - 10AM
45 Review Views
10AM - 12PM
38 Review Views
12PM - 2PM
34 Review Views
2PM - 4PM
40 Review Views
4PM - 6PM
37 Review Views

Popular Questions:


How does Habitat deliver?

Customer Service

How can I contact Habitat?
Visit Website

0844 499 4686


Habitat Retail Ltd, 489 499 Avebury Boulevard

Home & Garden
Home & Garden

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Habitat made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Customer Service
communication channels
"Very good service, fast and efficient delivery with great delivery men who helped bring the products upstairs!"
Helpful Report
Posted 5 months ago
Are you Habitat? Gain access to your dashboard so you can reply to this review. Free Access
"I ordered a range of kitchen utensils and the quality and colour were everything I was looking for. They put the finishing touches to my new kitchen."
Helpful Report
Posted 6 months ago
"using a discount code I got the clock ive always wanted. quick delivery too."
Helpful Report
Posted 11 months ago
"I ordered a Jessie wide oak leaning bookcase and two Grande lampshades (black/copper medium). Both were delivered together as expected and with no in-transit damage. The Jessie leaning bookcase was easy to put together, with clear instructions and all fixtures and tools required provided. The uprights are made of solid oak, and the shelves mostly of oak veneered panels, although you would be hard-pressed to see the difference, as pieces of end-grain solid oak are used in the shelves to disguise the fact that they are otherwise made of veneered panels. The Grande lampshades come with plastic inserts in the metal fitting so can be attached to standard UK lamp fittings. They are well made, with tidy joints where the black cloth outer cover meets, and look very smart in the black/copper combination."
Helpful Report
Posted 1 year ago
"Habitat never disappoint. The style and quality of their products is excellent. I recently need an item replacing and their customer service department couldn't have been more helpful in arranging this for me. Great effort Habitat!"
Helpful Report
Posted 1 year ago
"Hi Im from MALTA received my order in a few days, apart that I enquired some information about an item and Paul was kind enough to answer my to my queries instantly . A superb service, I would certainly highly recommend HAB."
Helpful Report
Posted 1 year ago
"Easy to Oder; arrived promptly well packaged"
Helpful Report
Posted 1 year ago
"Parcel delivered on time and well packaged. Never had any problems with Habitat."
Helpful Report
Posted 1 year ago
"Great quality, easy to order and prompt delivery!"
Helpful Report
Posted 1 year ago
"Habitat is good for smaller items like cushions, lamps, kitchenware, but their more expensive items seem to be of very poor quality. I purchased a bed from them which started to collapse after only 3 years. When I emailed them to see what they could do, they told me to pay for an independent furniture specialist to write a report on the cause of the fault. This cost £54 and despite the engineer telling me something should have bene built in to the bed to stop the fault, they said the report found it was not a manufacturing fault causing the bed to collapse. Their products are clearly not built to be sustainable. I would imagine a bed to last at least 10 years but with Habitat I only got 3. They apologised that the item was faulty, but refused to compensate me in anyway. I twice requested that they call me to discuss the matter (as it says you are welcome to do at the bottom of their emails) but they just kept emailing me to say the matter was closed. Genuinely the worst customer service experience I have ever encountered. I will never ever shop with Habitat again."
Helpful Report
Posted 4 months ago
"Having ordered & paid for a delivery of items, I believed & counted on the 3-5 working day delivery promise. By day 5 still no info or contact from Habitat. After two conversations with their 'customer services' I was told my items would be a further 3 days before delivery. They were still at the depot & NO attempt was made to inform me of this delay. Two items were a birthday gift & so extremely disappointed as would not be here on time. Poor communication. Operators I spoke to seemed uninterested & oblivious to my concern."
Helpful Report
Posted 7 months ago
"Damaged goods delivered time and time again - Habitat - get a grip!!"
Helpful Report
Posted 6 months ago
Habitat is rated 4.08 based on 12 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support