“I made an account, verified it 100%, made a deposit of 50€ and tried to bet.
5 minutes later my account got suspended.
I asked why and from the support they said there is a limit and i need to withdraw 25€ and bet with rest.
Before the deposit they didn’t asked for any documentation but after…
They asked all kind of documentation, they even ask some made up things so you can get nervous and quit and left them the 50€.
But I’ve sent them everything they asked and they asked for a card verification and i did that.
Later the agent which name was Cheryl F. asked for a confirmation FOR A COMPLETLY ANOTHER CARD WHICH I NEVER USED.
When i told him that he was wrong and I didn’t use that card, he apologized and was acting like nothing happened, although he tried to scam me.
They’re trying to prolong everything and make you quit by asking all kind of documentation so they can scam you and take the money for themselves.
AVOID BET365 AT ALL COST”
“Bets that I lost were immediately settled. I won $70 on a $10 NASCAR bet. Almost 24 hours later and still not payed. All attempts to contact customer help are answered by “virtual” responses and busy signals.”
“I made an account to bet365.com. Deposited some money and bing, they locked it. Sent them all documents they asked for verification. They were rejected, even the same ones have been accepted elsewhere.
Now 365bet's customer service has been telling me, I have to contact them via live chat to get my deposits back. Everyone knows it is not possible, as to get to the chat one needs to log in. I asked couple of times via email how to do that but "surprisingly" haven't got any reply, how to do that.”
“A shocking site that routinely crashes it's own site when a big result is going badly for them. Avoid at all costs. Go look up their online reviews, says it all. I learned the hard way! Go to skybet instead!!”
“this company stole my money dont bet with them they have these one click boxes that are worded very shoddy so much so bet 365 can make their own rules up so they dont have to pay out its disgusting how they are able to get away with this its no wonder trhey have so many millions”
“This is very genuine and fair site . user interface and everything is perfect its right on target. Very quick process of withdrawals too. Best gambling site I ever used.”
“I contacted customer support because I needed some help in regards to withdrawing my money (it just did not work).
I did not know I am not allowed to use the site from certain countries why I am abroad because it was not communicated to me as a customer and the site just worked and could use it (they just did not communicate to the customers that they are not allowed to use it). So when I asked for withdrawal they just suspended my account without informing me about this. Nonsense, completely unacceptable!
When I contacted customer support via chat they were very unpolite and unhelpful. Bad experience even though the site is very good and I really like(d) it, their customer service is very bad and definitely has to improve.”
