“I placed an order on Ghosts merch store over a week ago and have only received an order confirmation and a charge on my card. I have sent them an email regarding my order status and am yet to hear anything. I recommend buying merch else where since you probably won’t receive your merch from backstreet and if you do it’ll probably arrive months later”
“Ordered over 2 weeks ago n still haven’t received any update. Sent loads of emails and now I’m being ignored. My order came to £193 so I think I have reason to worry”
“Paid for a hoodie still waiting a month later 😣 just cancelled and asked for a refund as they just informed me it hasn't even left the warehouse yet !!”
“Truly the worst customer service I have ever received. I ordered a Ramones hat for my dad for Christmas on the 3rd of December, starting to panic that I had still not received my item on the 20th of December I called the customer service number on website and left numerous messages and sent many emails. I received 1 email back to say parcel has not gone through customs I replied asking when I am likely to receive parcel. no response. called 29/12/16 to be advised still through customs, cant track, no idea when I will receive it. I will never order of this site again and I am currently awaiting a refund.”
“I ordered a sepultura t shirt two weeks ago and after reading online reviews I got worried but the customer service was excellent and I received it this morning”
