80s Casual Classics Ltd Reviews

Name: 80s Casual Classics Ltd
Address: 2 Triumph Way, Kempston, Bedford
Rating: 4.78

4.8 Rating 16,415 Reviews

97 %

of reviewers recommend 80s Casual Classics Ltd

Company Reviews

Metrics

Info

4.8

Based on 16,415 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

Adam@80scasualclassics.co.uk

Location:

2 Triumph Way, Kempston
Bedford
MK42 7QB

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80s Casual Classics Ltd 5 star review on 28th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“still not heard a thing about my order!?”

Helpful Report

Posted 3 years ago

Hi, Your order is for a pre-order item which we are expecting to arrive in stock in the coming week. Once in stock we will notify you via email along with your tracking information. I hope this helps. Kind Regards, 80sCC

Posted 3 years ago

“It’s still not here so???”

Helpful Report

Posted 3 years ago

Hi, Your order is a 'pre-order' for an item we are expecting to arrive in stock today. Once we receive these we aim to dispatch the same day and will notify you of your tracking information via email. I hope this helps. Kind Regards, 80sCC

Posted 3 years ago

“Bought a pair of trainers, they have been worn a dozen times and have split in the mesh already, I was expecting better quality from Adidas and for the price.”

Helpful Report

Posted 3 years ago

Hi Mark, This doesn't sound like the quality we'd expect from Adidas either. If you contact our customer services team at sales@80scasualclassics.co.uk they will be able to put this right for you. Kind Regards, 80sCC

Posted 3 years ago

“Keine Bestellbestätigung erhalten, kein Login in Kundenkonto möglich, kein Passwort Reset möglich. Bestellter Artikel wurde dann von mir storniert, darauf keine Antwort vom Service... Deshalb nicht empfehlenswert”

Helpful Report

Posted 3 years ago

“I dont think I will ordered again,because I ordered a sweatshirts and didn't fit so sent it back for a different size,the cost off deliver, return and delivery cost me 15 pounds and I could have from another site cheaper”

Helpful Report

Posted 3 years ago

Hi, Whilst we don't cover the cost of returns, we do cover the additional delivery cost if your item has been exchanged. If you have been charged for the additional delivery then please get in touch with our customer services team at sales@80scasualclassics.co.uk and they will be able to put this right for you. Kind Regards, 80sCC

Posted 3 years ago

“Never arrived next day even though I payed for the service so I cancelled my order and ordered though another company and they arrived in 3 days and it was free”

Helpful Report

Posted 3 years ago

Hi, we're sorry to hear that your order was misplaced by the courier (they subsequently found this and returned the order to us due to it being refunded). We accept that on very rare occasions the courier companies we use may have issues beyond our control but are happy to say that these are few and far between. We can only apologise that your order was delayed in this manner. Kind Regards, 80sCC

Posted 3 years ago

“Very shoddy looked like a FAKE”

Helpful Report

Posted 3 years ago

Hi, We're sorry that you feel this way but can assure you that we don't deal with fakes (please refer to our countless positive reviews from other customers, a large proportion of whom are collectors). Not all of our items are everybody's cup of tea and we're happy to see that you've utilised our flexible returns policy to send back the item you weren't happy with for a full refund. Kind Regards, 80sCC

Posted 3 years ago

“I got a pair of Levi jeans and they were fakes”

Helpful Report

Posted 3 years ago

Hi, We can assure you that this is not the case as we do not deal in fakes but if you return the item to our customer services department we can look into this for you. Please provide us with more information by emailing us at sales@80scasualclassics.co.uk Kind Regards, 80sCC

Posted 3 years ago

“hello i received my items fine but you did not take the money out of my account when you should of but three weeks later resulting me in overdraft charges meaning i also had to borrow money later to cover it not happy”

Helpful Report

Posted 3 years ago

Hi, We're sorry to hear about this delay in taking payment. We have raised this issue with Klarna who manage our card payments and hope to have this issue resolved in a timely manner. We're glad you're happy with your items and thank you for your feedback. Kind Regards, 80sCC

Posted 3 years ago

“Too small i would also like a different colour. Could i change them.”

Helpful Report

Posted 3 years ago

“Muy mala gestión en el envío, no me llegó el e-mail comunicando la salida del paquete, no me llegó al domicilio que se especificaba, no figuraba mi nombre en el paquete.”

Helpful Report

Posted 3 years ago

Hola, Lamentamos que no esté satisfecho con el servicio de entrega. Podemos ver que no se ingresó un nombre en la dirección de entrega en el punto de compra, razón por la cual el nombre no estaba en el paquete, pero esperamos que esté satisfecho con sus productos. Saludos cordiales, 80sCC

Posted 3 years ago

“Je n’ai toujours pas reçu ma commande au bout de plus d’un mois, ce site est une arnaque ATTENTION ⚠️⚠️⚠️⚠️⚠️”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. We can see that your order has been dispatched twice but both times it has been returned to sender due to an issue with your delivery address. We have contacted you to try and resolve this but will process a refund as soon as your order arrived back here at our warehouse. Please accept our sincere apologies for any inconvenience caused and we can assure you this is in no way a 'scam', UPS just cannot locate you from the information you have provided. Kind Regards, 80sCC

Posted 3 years ago

“Made an order two weeks ago, heard nothing!! Still haven’t received the trainers”

Helpful Report

Posted 3 years ago

Hi Oliver, The order you have placed is for a 'pre-order' item which we are expecting to arrive in stock imminently. As soon as the item is in stock your order will be dispatched and you will receive your tracking information via email. I hope this helps. Kind Regards, 80sCC

Posted 3 years ago

“Item was out of stock according to 80s casual when I placed the order. I never saw this and if this was the case why did they take my money without even giving me a estimated time frame of when item would be back in stock. I emailed to request a full refund and they advised me that my payment had failed. This was not the case through my PayPal or indeed my bank account. I found there customer service to be very rude in their replies and to be honest very unprofessional. I have now got a refund as escalated to PayPal. I would never use this company again. Very quick to take your money but also very slow in returning”

Helpful Report

Posted 3 years ago

Hi, We're sorry that you have misunderstood the meaning of a 'pre-order' item. We would hope that the large red label on the product picture stating 'pre-order' should be sufficient but the item description also advises of the arrival date of this item for further clarification. If you have any further suggestions as to how you feel we could make this clearer then we are always open to input. We have reviewed the email chain and would suggest on this occasion that our customer services team have acted professionally and can not see how any of our responses could be construed as rude but we can only apologise if this is how our replies have been interpreted. We appreciate the frustration in having to wait for your refund but as advised, a dispute was raised with PayPal which meant an investigation had to be completed before the payment could be reversed. Thank you for your feedback and we're sorry that your shopping experience with 80s Casual Classics has not been a positive one.

Posted 3 years ago

“Well the order i made im still waiting upon its arrival.I tracked it and it says its in transit since july 15.Im being patient but i dont think im gonna order in the future.🤷🏾‍♂️”

Helpful Report

Posted 3 years ago

Hi Jimmie, The length of time to deliver sounds like there may be a problem with your order. If you contact our customer services team at sales@80scasualclassics.co.uk they will be able to look into this and ensure that you receive your goods. Kind Regards, 80sCC

Posted 3 years ago

“Absolute rubbish didn't even get my trainers in the end, ordered x2 pairs both wrong sizes so I sent the back on two separate occasions. Then when I returned the second pair to just get an exchange, you didn't let me know that you didn't have my size and I had to ring up to find this out....you refunded me on both occasions. But ive sourced them from somewhere else now, and they came next day delivery and I got a code instantly to get free delivery.”

Helpful Report

Posted 3 years ago

Hi, We're sorry to hear that you have received an incorrect size. We pride ourselves on our quality service but understand that sometimes accidents can happen and it sounds like this incident has now been resolved. Thank you for your feedback. Kind Regards, 80sCC

Posted 3 years ago

“still havent received the shoes i bought 80 days ago...”

Helpful Report

Posted 3 years ago

Hi, According to the tracking information, this order is still being processed by customs in your country and the progress if this can be tracked here; https://www.posturinn.is/en/individuals/receive/track-shipment/?TrackingNumber=RV835104440GB&Language=EN Kind Regards, 80sCC

Posted 3 years ago

“Hi I've been on the phone 3 times now saying I didn't receive all of my order and no one ever helps or phones me back after saying so”

Helpful Report

Posted 3 years ago

“Ordered my first jacket and it came with no badge on the chest as shown on the photo, then sent it back and had to wait nearly 3 weeks for it to come back properly.”

Helpful Report

Posted 3 years ago

“Packaging not up standard boxes arrived crushed. Not happy”

Helpful Report

Posted 3 years ago

80s Casual Classics Ltd is rated 4.8 based on 16,415 reviews