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304 Clothing Reviews

4.5 Rating 6,323 Reviews

88 %

of reviewers recommend 304 Clothing

Company Reviews

Product Reviews

4.5

Based on 6,323 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 20th May 2023

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

304 Clothing 5 star review on 14th November 2022

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered from these guys a couple times now as I was impressed with the quick service and delivery but on the last order some of the order had marks on the clothes and threads hanging off so I don’t know if I’ll order again…”

Good morning Steve, Thank you for taking the time to write your review, I'm sorry to hear what's happened. If you could please send a photo of the faults to help@304clothing.com and we will happily help you out. Kind regards, Customer Care Team

“Quality and price is not going together, try for example Nicce brand, which can offer you better ratio between quality and price 100%!!”

Good afternoon Danijel, Thank you for writing your review, if you could please send an email to help@304clothing.com we will happily help you with this issue. Kind regards, Customer Care Team

“Prints are ok, compared to other Brands all of your fabrics are way too lightweight, what brings us to the point that your stuff ist just too expensive!”

“The quality was good , The worst measurement of sizes L like 4XL , I know it’s Oversize, but still not like that, I gave it to my friend, it’s toooo big”

Good morning Khalid, Thank you for taking the time to write your review, I'm sorry to hear about the issue you have had with your hoodie, most of our hoodies are relaxed fit, and as you say our oversized collection which have had some great feedback from! hasn't had any sizing issues of yet. Not to worry, please can you send us an email to help@304clothing.com with a photo of the hoodie and we will investigate this ASAP for you. Kind regards, 304 Customer Care Team

“The jogging bottoms I received in the mystery box had a hole in the crotch after one wear. I'm unable to see anywhere on the website to return items.”

Good morning Matt, Thank you for your review, I'm truly sorry to hear what's happened. We will be in touch this morning regarding the fault. Please keep an eye on your inbox, we look forward to hearing from you. Kind regards, 304 Customer Care Team

“The website was easy to use, the only issues was the quality of clothing was poor. Lost colour after one wash.”

“Bought 2 hoodies and a cap. Hoodies not really good quality. The hood is really small and doesn’t fit. Cap is perfect. The designs are cool. Would not buy anymore tho..”

“Maybe you can send me my last order...bevor you send me more advertising...”

“Qualität nicht so gut. Die Größen fallen kleiner aus & die Rücksendung zahlt man selbst nach Großbritannien. Schade”

“Poor quality, a lot of the clothes already resulting in bobbles in the fabric after wash. Poor stitching, a lot already coming apart, one of my items came damaged with the lettering peeling off. Would not recommend. One upside however is good customer service.”

“I didnt recieve my order but it was fixed really quickly for me, 304 has never let me down and the quality has always been amazing. Both me and my partner love there clothing line and always get each other presents from the website:))))”

Good afternoon Shannon, Thank you for taking the time to write your review, we have looked into your order and can see the incorrect address was provided, the courier service had failed to deliver the order to you. We had informed you and you had provided an alternative address to which we updated the system straight away. We have emailed to let you know when the parcel has returned to HQ we will re-send the order ASAP. If you need any further assistance, please let us know. Kind regards, 304 Customer Care Team

“The jumper was as seen on the site and felt like good quality. But I washed the jumper once in a 30 wash like all my other items and the jumper has shrunk it now lives in my g/f wardrobe.”

“The CUSTOMER SERVICE IS TERRIBLE!! Took them 20 days to answer a simple question after emailing, tweeting, and instagramming.”

Good afternoon Landon, Thank you for your review, I have looked into your order for you and can see we have been in contact multiple times regarding your query and provided all the information you need for the billing of the order. If you require any further assistance, if you could please respond to our last email sent on the 22nd of December 2021. Kind regards, 304 Customer Care Team

“Super comfy clothing but quality is hit and miss and customer service is terrible”

“There is no silicone piece on the string around the neck its knots are string only. Not satisfied with this.”

“The print on the black hoodie I got was way below expectation & not at all like the pictures the quality was really bad and it was damaged”

“I ordered my hoodie almost a month ago and it’s still not delivered. It’s first I also didn’t receive a email to track my order. So I’m not happy about this company and the way it takes so long to ship and receive my hoodie. I won’t order something again on this website! I’m happy about the help service but that’s it”

“Quality and size was a bit disappointing. Felt cheap over all.”

“No estoy satisfecho con la compra pues pedí una sudadera risa y me llego una beige y ademas manchada de boli y de pegamento”

Good morning, Thank you for your review, if you could please email help@304clothing.com we will look into this issue ASAP :). Kind regards, 304 Customer care team

“I bought 3 hoddies and git them after one month and one of the hoodies came in the wrong size”

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304 Clothing is rated 4.5 based on 6,323 reviews