247 Airport Transfer Reviews

4.67 Rating 1,718 Reviews
96 %
of reviewers recommend 247 Airport Transfer
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read 247 Airport Transfer Reviews

About 247 Airport Transfer:

247 Airport Transfer is a minicab company based in London that provides professional airport, port and stations transfer.

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Lumina Business Centre 32 Lumina Way, Lumina Park , Enfield

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EXCELLENT....... A++++........ Communication was superior. . I was notified by phone and an e mail the night before the pick to confirm my reservation.The email had all the info regarding the reservation.. Including car type, pick up area, photo of the driver, and the driver's mobile phone number. They were 10 minutes early for both the pickup at the airport to the hotel, and from the hotel to the airport.They were courteous and very friendly. The cars were very nice and very clean. I highly recommend their service.
Posted 1 year ago
Pick up, drive and drop off all went smoothly. Thank you for sorting us out.
Posted 1 year ago
We will not use again
Posted 1 year ago
Dear Peter, we are very sorry to hear of this, however, we cannot understand the reason why you made this note since the transfer was completed in due time, with no delays. Having looked in the driver's GPS history logs, this was successfully completed. We respect our customers and their comments, as everyone is entitled to a complaint or have a negative opinion, however in these given circumstances, we cannot understand what went wrong. For any further comments, we would much appreciate it if you could contact our customer support team, they will happily assist you.
Posted 1 year ago
The driver picked us up from the Cruise Port in Southampton precisely at the designated time. He was friendly and helpful. We were driven to the Terminal 2 of Heathrow Airport. His driving was very safe. I would definitely use this service again if needed. Thanks 247 Airport Transfer,
Posted 1 year ago
très bien, transfert vers l aeroport à 4h30 du matin. Chauffeur à l heure. Je recommande.
Posted 1 year ago
Drivers were late to pick up for both transfers, possibly because jobs are scheduled too close together. I wouldn’t book the service again, I would prefer to pay more for on-time service.
Posted 1 year ago
We appreciate you bringing these situations to our attention. Please allow us to express our most sincere apologies for these situations you've encountered, we can assure you they were singular situations and we are trying our best to meet your expectations at all the times.
As per our standard procedure, whenever one of our drivers cannot reach on time, we do our best to provide the journey in a timely manner, which usually means outsourcing the job through another company. This kind of situation do not happen on a regular basis and we hope that you will understand that this was a one-off unexpected issue that arose due to a combination of factors that were outside our control. We can understand how these situations have made you question the trust you have in us, and for that, we are extremely sorry. We hope to have you as our customer in the future and we thank you for the trust shown to our company even though the level of service offered was not up to our usual standards.
Posted 1 year ago
great service
Posted 1 year ago
I have been on a delayed flight and the staff was very helpful to change my booking. Nice clean cars every time and good drivers as well.
Posted 1 year ago
Driver was there waiting for us with our name printed on a board
He was polite, pleasant and smart, good impression
He helped us loading the bag to the car
Nice drive
Posted 1 year ago
Driver arrived on time, helped us loading all our luggage’s and arrived at S Hampton cruise port in timely manner.
Great services.
Posted 1 year ago
We are so happy to see that you received great service during your transfer. We pride ourselves on great customer service and will continue to provide you with the same experience.
Posted 1 year ago
Driver did not show to pick us up in Southampton. We frantically called and were told our driver canceled. We were told another driver would be there in 20 minutes. We waited 30 but needed to find another ride to the airport. Very disappointing!
Posted 1 year ago
We appreciate the time you've taken to write us the points in our service that you were not satisfied with. Again, please accept our sincere apologies for the disappointing service you have received. I have noticed on this trip that the driver was sent to Southampton accordingly. I can see that he arrived there but with the lateness of 25 minutes, unfortunately, there is no control of minicab offices on road accidents/delays due to weather, traffic or any other unexpected issues. The controller on duty try their best in helping with this kind of unpleasant situation and let me assure you our intent is only to deliver a solution as soon as possible. Unfortunately, this was cancelled in the end and a refund processed asap back to your account. Hoping for the best and looking forward to any questions you might have, I hope this timeline manages to clarify how things happened.
Posted 1 year ago
Extremely polite and pleasant driver. Will always use this firm for any future transfers required
Posted 1 year ago
We're happy our driver made such a good impression. We're looking forward to seeing you again on board
Posted 1 year ago
Excellent company a pleasure to use.
My only choice for airport work.
Posted 1 year ago
Thank you very much for taking the time to write these words! Have a lovely day!
Posted 1 year ago
Excellent customer service. They even worked with us when we had a time change for one of the pick ups. We used them twice on our trip- once from Dover ferry terminal to Greenwich and from Greenwich to Heathrow. Both drivers were on time, courteous and professional. I highly recommend this company and will definitely use again.
Posted 1 year ago
We were impressed with our driver’s punctuality, friendliness and efficiency. Travelling from South Kensington to Heathrow in such s timely and stress-free manner was a delight. We will definitely use this service again and will recommend it to our travel agent.
Posted 1 year ago
Excellent service from our driver. I would recommend this service highly.
Posted 1 year ago
Punctual, reliable, efficient, professional. Clean cars and nice drivers. Fully recommend. They have never let me down.
Posted 1 year ago
Outward journey perfect, courteous driver, punctual, smart clean car. Return journey driver failed to make the rendezvous running over 1 hour late, we had to take an Uber!
Posted 1 year ago
On time, courteous driver, very clean vehicle, fair price
Posted 1 year ago
On time, friendly driver, clean car...
Posted 1 year ago
247 Airport Transfer is rated 4.67 based on 1,718 reviews