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1st Choice Insurance Reviews

4.9 Rating 1,356 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

4.9

Based on 1,356 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Natalya was fantastic from start to finish. She is an excellent communicator, diligent and honest. The customer service that she provided made me feel as though I was her only customer, and that her entire focus was on meeting the needs of my company. The service that I have received has boosted my belief in British customer service”

Helpful Report

Thank you so much for the review Paul, we really appreciate your business and your feedback. So wonderful to hear that Natalya has been able to help find what you needed and that she's delivered excellent customer service to you! We pride ourselves on trying our very best for our clients :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“All of the team at 1st Choice have been extremely helpful from the moment I enquired about fleet insurance for my business. Matthew quickly picked up my quote and passed swiftly to William who was excellent. He was clear, concise, super helpful and knowledgeable. He kept me informed and as I had a fair few questions he always came back to me really quickly and we got the insurance sorted to our business needs perfectly. I would 100% recommend to anyone looking to get fleet insurance.”

“Owen Davies was fantastic through the full process. Great communication , called back when he said he would. Proffessional and friendly. He got our insurance out same daywith ease. Highly recommend 1st choice insurance.”

“Amy was friendly, helpful and professional. Excellent service and reasonable price. Overall very pleased and satisfied.”

“Gemma was really helpful when getting the correct tradesman policy”

“I would like the thank Gemma at 1st choice for excellent customer service on explaining my needs for public liability insurance for my business Gemma came back the next day with the quote which I was very happy with explaining everything very clearly and was helpful with any questions that I had. First class when the leading insurance companies couldn’t find me cover.”

“Rachel Hunt was very helpfull. She provided crystal clear information and explained everything .”

“William, was incredible with helping me set up my new insurance. I was kept informed from the start and William always called me back. William is an absolute credit to 1st Choice insurance and I wouldn’t hesitate to recommend in the future.”

“Truck insurance. Owen was very professional, explaining in detail. Always called back as stated, very happy with the service and the results. Peter Q”

“Good company”

“First contacted this Company on the 1st March re a Motor Traders Policy. After chasing three times for any response, finally heard today, 14th March, they cannot quote for us apparently. Very strange as we already have quotes from another Company. Very poor service from your staff member who maybe should have informed us of this before now, and with our renewal imminent has left us very short of time.”

“Very. Satisfied with the service I had with this insurance group”

“Carly was extremely efficient helpful & polite Thank you, Steve Line Eezeemovers Removal Ltd”

“Thanks to Lucy Courtney always replies quickly to update my motor database .”

“Quick and helpful response from Rachel as always!”

“Outstanding customer service from Rachel Hunt like always highly recommended”

“An excellent first impression of this company. I was very well looked after by a lovely advisor 'Jayne Fisher ' who looked after me right the way through. Jaybe called back several times over a 2 day period to ensure i was well informed of where abouts in the process i was & with information on the quote i was offered for my vehicle. Her customer service skills where excellent! Every company needsma Jayne! . Thankyou xx”

“Maisie was so helpful in helping me make a change to my existing fleet policy. Nothing was too much trouble.”

“They could not have been more helpful even though I couldn't renew my insurance with them because of the renewal fee but they tried really hard to find me a policy I will definitely return in the future.”

“Great Service as always. Rachel Hunt is as efficient as ever. Definitely recommend”

“Brilliant customer service . Thank you Gemma and Charlotte . Gemma went way beyond her duties, to help me obtain the house insurance . Very reasonable price .”

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1st Choice Insurance is rated 4.9 based on 1,356 reviews