“The gear box supplied to my son in law Chris Pollock by the garage in Macclesfield has proved faulty and we now have a problem getting them to take responsibility and compensation. Hopefully you at First Choice can put pressure on them. Not a happy customer.”
“Good service but problem with using the review system for the company that supplied my door lock. The weblink led me anywhere but where I needed to go, so I was not able to review the company.”
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Customer Care - 1st Choice.
“Very good service, the required car part was supplied and the posting and delivery was covered by email tracking,
I will use your company again and recommend to friends and family
Regards
Ash
Thank you”
“Very good if you need a car part, just type in what you want , Reg Number, email and they email you with prices of part , only drawback was that i could not see the part to see the condition . Otherwise i would have given 5 stars”
“1st Choice Spares located the part for me pretty quickly however its a shame that they deal with Macclesfield Garage services.....I ordered the part and they confirmed my payment on the 27th of July, however nearly 8 days later having phoned several times the part still has not been delivered. It seems I`m having to do all the phonecalls , not happy.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Decent platform, after looking on ebay
and google for the part I was looking for, 1st choice eventually came up with what I needed without having to constantly search. It took a few reposts but that's easy to do. Would use the service again.”
“The part I was looking for was a door latch and mechanism for my Hyundai Tucson. I found one with a company based in Devizes, Jones and son. The part arrived two or three days later. unfortunately, when my garage fitted the part it was found to be defective. I contacted the company concerned and they instructed me to return the part to them. which I did. Now waiting for confirmation of my refund.”
“Good on the spot service. I enquired about an aerial scew top for my SL and with in 2 days it was with me. I also rang about a off side flip top, again for my SL, they hsd one but it didn't work so couldn't supply it, but they rang me and explained why. They are looking out for another one for me. Good service and very professional. 100% + will use them again.”
“First supplier said they had the part after re waiting a week they didn’t have the part Te their reSecond supplier had part and delivered inside a week. I paid £70 more to second supplier but still satisfied with their service”
“Its easy, you give your vehicle details and a descriptor/photo of the part you are looking for and then the offers come rolling in - no more trapesing around breakers”
“I received many replies in a short space of time, which gave me a wide choice. However, it turned out that some were from companies that were not straightforward to deal with; one of which wanted me to give my credit card details without actually having looked to see if they could supply the required part and couldn't answer questions about specific details it! I did eventually find a genuine company who were prompt and good value for money. They were Dewsbury Auto Salvage, who, based on my experience, I would recommend. So, in conclusion, 1st Choice is a quick and easy filter mechanism but still requires the customer to refine the alternatives given, to avoid possible scams.”
