“Originally sent the wrong part due to lack of clarity at despatch despite having an accurate part number provided. . However did apologise and sent the right part whilst collecting the wrong one in c24 hours. Part is now fitted and works fine.”
“5 stars for finding parts,1 star for customer service
you should vet your suppliers
like the" engine company norwich " complete fraudsters need to be removed
and had no help off yourselves compared to partsgateway”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The service I received was very good. The part was exactly as described and arrived quickly and very well packaged. I would have given four stars or even five but they never answered two emails I sent requesting another invoice to prove to the driver that hit my car I had spent the money.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Not so pleased with 1stChoice this year compared to last year. I am not getting any or very few responses to my adverts compared 2 previous years. Also when inputting info to website often it responds too kwik and I end up with rubbish advert !!”
“Initial contact was good and parts arrived very quickly, but , phone not answered on follow up calls and no replies to voice messages that were left.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Get plenty of offers but when you call it seems they offer without reading the description.
I asked for a black bumper good enough to be put on the car without painting.
When i called many replied with 'I'll have a look to see if I have a black one for you'”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Item came wrong. ..thankfully Kieron came to the rescue. ...the correct item came 7 days later. ..however the original one is still with me.despite asking for a collection to be arranged. ..twice. .however I am pleased with the service.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“they where ok but the thing i did not like they gave me a price on line when the had all my details about car and where i lived .yet when i phoned to order the part they added another £10 for delivery and more vat .when they new my address to begin with and they just said its up to you if you want part or not in a bad attitude .just that i could not get part anywhere else i took it.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Dear Sir/Madam,
I did pay for the purchased but it was confirmed by the seller that it would not
fit so was refunded. But sellers description should have been more specific.
The part number was wrong.
Thanks.
Its so important to have specification dead on.
It saves all the hassle and postage to and fro.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“yes that service is very good in terms of if you're looking for a car part you go to the website you put your details still in medically people start texting you with the parts they have for you but the only problem is no all the parts turn up good so if there is a problem is very hard to sort it out between the customer and the supplier and first choice not doing nothing about it not happy about that”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
