1st Line Future Planning Reviews

5.0 Rating 2,264 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,264 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
1st Line Future Planning 5 star review on 3rd April 2024
Natasha Kalsi
1st Line Future Planning 5 star review on 12th June 2023
Kay Hoole
1st Line Future Planning 5 star review on 12th June 2023
Kay Hoole
1st Line Future Planning 5 star review on 13th April 2023
Kenneth Rees
1st Line Future Planning 5 star review on 13th April 2023
Kenneth Rees
1st Line Future Planning 5 star review on 26th July 2022
David
1st Line Future Planning 5 star review on 7th July 2022
Leita Essex
77
Anonymous
Anonymous  // 01/01/2019
Very helpful
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Gillian. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
From the first meeting and subsequent phone calls I have felt very much part of a business that is committed to assisting clients in every aspect possible with regard to the future. I have been made to feel very safe in 1st Line Future Plannings hands.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Bronwen. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Fast and efficient, went through many options with us.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Geraint. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
A very informative visit, very friendly and professional.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Lesley and Gary. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Very good explained everything in detail Ian Cooper was excellent
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Marcus. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
I found Joanne to be patient, she explained things well. Friendly but professional at the same time. Would definitely recommend her to friends
Helpful Report
Posted 9 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Leslie explained everything. took her time to answer my question so I understood everything she told me
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Jacqueline. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Ms Hardy was excellent and am very pleased with my meeting with her
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Seng. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Mercia was both professional and very personable helpful and explained and answered all our questions first class
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Jacqueline and Melvin. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
very pleasant experience well informed and explained everything very clearly .
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Linda. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
We had a lady called Kerry barnwell as our planner she was very professional and helpful gave answers to all questions thank you kerry.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Jayne. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Leslie was very helpful and professional. She was knowledgeable and was able to suggest the best package for me . I feel happy being with 1st Line Future Planning. I spoke to David yesterday and he went through my Will. They were both very patient and supportive. Helen Cashmore
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Helen. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
I felt secured with regards to my Will. Its has been explained to me by Marcia about this matter and i am confident about it.
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Reynold. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Highly recommend great advice & explanation of things, very easy to set up what we wanted.
Helpful Report
Posted 9 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Friendly chatty and explained my options very clearly and allowed me to decide what was best for me myself
Helpful Report
Posted 9 months ago
Thank you for your lovely review, Graham. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
I was very impressed by Leslie she explained all the procedures very well and I did not feel at all presured
Helpful Report
Posted 10 months ago
Thank you for your lovely review, William. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
Very informative and everything was explained in every day terms no jargon. Reasonable price, will is sorted by your own terms and speculations. Extremely happy with the service.
Helpful Report
Posted 10 months ago
Thank you for your lovely review, Michael. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 9 months ago
The consultant,Joanne Hardy was very helpful and informative.All the pension and future planning questions I had were answered completely. I highly recommend the service. Dave Hamer
Helpful Report
Posted 10 months ago
Thank you for your lovely review, David. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Leslie was amazing from the start . Literally answered any questions/ queries any time of the day.
Helpful Report
Posted 10 months ago
Thank you for your lovely review, Nicole. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
Joanne was amazing, very professional, helpful and polite at all times, was a pleasure
Helpful Report
Posted 10 months ago
Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 10 months ago
1st Line Future Planning is rated 5.0 based on 2,264 reviews