1st Line Future Planning Reviews

5.0 Rating 2,264 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,264 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
1st Line Future Planning 5 star review on 3rd April 2024
Natasha Kalsi
1st Line Future Planning 5 star review on 12th June 2023
Kay Hoole
1st Line Future Planning 5 star review on 12th June 2023
Kay Hoole
1st Line Future Planning 5 star review on 13th April 2023
Kenneth Rees
1st Line Future Planning 5 star review on 13th April 2023
Kenneth Rees
1st Line Future Planning 5 star review on 26th July 2022
David
1st Line Future Planning 5 star review on 7th July 2022
Leita Essex
77
Anonymous
Anonymous  // 01/01/2019
Was helpful and took time to explain things
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Sheila. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Very friendly and very helpful
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Kerry ,A very pleasant lady who knew her stuff and explained it to me very well.made the experience easy. Thank you Kerry.
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Derek. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Appointment went really well salesman Ian Cooper was very honest and very helpful not pushy at all so I felt very comfortable with buying the product from him. Would recommend 1st Line Future without hesitation
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Belinda. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Very worthwhile visitt. from Kerry. She explained all that I needed to do, plus some other ideas. This was followed by a phone call today to go through the namesvof my executors. I found very comfortable speaking to both people. Very professional l company.
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Maureen. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
The lady was very helpful and friendly listened to everything that was required and wanted couldn't of asked for more absolutely amazing service
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Dennis. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Kerry was very good explaining every thing to us very good and friendly with her job
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Gloria. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Extremely pleased with the efficiency of the staff and how quick the process was.
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Marilyn. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
I was impressed with your consultant Kerry Barker. She was essy to talk to. Explained some inclusions as to what and why I had made certain exclusions. Pointed out how you will be holding a copy of the certificate that I will have. Many Thanks. Maureen A. Arnold
Helpful Report
Posted 6 months ago
Thank you for your lovely review, Maureen. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 6 months ago
Very professional happy with my choice, help with any changes in my future at anytime. Thankyou ..
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Sharon. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Ian cooper was a top bloke, explained everything very clear to me and any questions I had even if I needed them repeated to me for me to fully understand he was patient and fully explained it clearly everything again would recommend him to anyone thanks ian
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Mandy. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Leslie Davies was great she went through everything very carefully everything was quite clear at all points. Leslie was very friendly but also very efficient in her dealings & presentation. Thank you.
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Doris. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Was due a telephone meeting but had a family crisis, called the number listed on emails and it didn’t even connect, emailed someone I had a contact for to say I couldn’t make the meeting yet I was still contacted. When I explained I couldn’t talk then they started to go on about rearranging the appointment there and then. Poor. No empathy, just wanted my business.
Helpful Report
Posted 7 months ago
It was very enlightening! Mercia was very helpful and answered our questions satisfactorily.
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Linda. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
I think the service is great as face to face and you get answers to questions or solution to problem I never got answers before to very clear and very help full of how to get your affairs in order so not a burden on your children
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Wendy. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Very helpful professional
Helpful Report
Posted 7 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Leslie Davies was lovely very helpful in helping me make the right decision for me & family highly recommend
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Jayne. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Leslie Davies was fantastic and very helpful in helping me make the right decision for me & family highly recommended
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Jayne. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
I have already done this.
Helpful Report
Posted 7 months ago
I have help with any any questions I may have had in a very nice way with Kerry.I found her to be very nice and easy to understand with very good expanations when needed so thank you Kerry.
Helpful Report
Posted 7 months ago
Thank you for your lovely review, Fay. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
1st Line Future Planning is rated 5.0 based on 2,264 reviews