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1st Call Windscreens Ltd Reviews

4.9 Rating 288 Reviews

99 %

of reviewers recommend 1st Call Windscreens Ltd

Company Reviews

4.9

Based on 288 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 030 6012

Email:

firstcallwindscreens@hotmail.co.uk

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1st Call Windscreens Ltd 5 star review on 26th July 2016

Lets Go Green Cabs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from first phone call to completion of screen fitting, after being told I would have to wait over six weeks before my screen was available and fitted, I contacted 1st call, David couldn’t have been more helpful, within 3 days my screen was ordered and fitted by Jake, excellent quick careful fitting service., very happy, definitely use again, highly recommend.”

Posted 1 year ago

“My rear screen window was smashed in a local car park I phoned 1st Call and they came out within 24 hours. The guy that fitted it was called Jake Lamb he was professional, efficient and extremely pleasant. I wouldn’t hesitate to recommend.”

Posted 1 year ago

“Excellent customer service. I initially struggled to get booked in trying to book in around work and childcare. However, the team were just fantastic and made it work. They collected my car first thing, carried out the work and were able to drop it back in time for me to get the children off the childcare and get myself to work. 10/10!! Hopefully I won't need to use them again any time soon, but will definitely be a returning customer!”

Posted 1 year ago

“Really quick, really friendly and really good quality repair. Highly recommend”

Posted 1 year ago

“After being let down by Auto Windscreens and shocked at their level of service I contacted my insurance company and was picked up by 1St Call Windscreens, they have fitted a OEM BMW windscreen and I cannot fault them from start to finish. Albeit they were shortstaffed as 2 of their colleagues are out sick they still managed to uphold the appointment and get the job done. I cannot recommend them enough!!”

Posted 1 year ago

“Excellent service from initial advice, through to a quick and efficient replacement. Clearly a company that cares about the customer and goes that extra mile to ensure satisfaction. Nice that well run family businesses still exist. Thanks to Jack who was so helpfull.”

Posted 1 year ago

“1st Class service for 1st call. Care and attention as always. Great job, thank you !”

Posted 1 year ago

“Very prompt to respond, helpful and efficient. I would recommend”

Posted 1 year ago

“Couldn’t be more happier, phoned on a Friday and booked me in on the following Monday and even came out in the snow! Great experience from talking to the people in the office to the boys repairing the windscreen and a really fair price.”

Posted 1 year ago

“Byron & Nathan, on time very efficient, removed screen and resealed, and replaced, very pleased, with result, especially as it saved me the cost of a new screen, well done👍👍”

Posted 1 year ago

“Very happy with everything, customer service was brilliant. Communication was on point. Work was done professionally efficiently and earlier than expected. Highly recommend!”

Posted 1 year ago

“Not being local to the area, I contacted the team to get a quote for a new windscreen. Keiran and Grant went out of their way to arrange a fitting and for a very reasonable price. When I dropped the car off, they offered to give us a lift into the town and pick us up while the screen was fitted. The whole process was straightforward, the quality of the work excellent and the charming owner even treated us to a tour of the surrounding area. I would recommend this company to anyone. A real joy to find service like this nowadays.”

Posted 1 year ago

“1st Call? First Class more like!! I was recommended to !st Call by the main Ford dealer in Sittingbourne, SMC and am so glad I was. I dealt with the Manager, Grant who could not have been more helpful. He explained the procedure clearly and the quote for a replacement windscreen on my Ford Kuga was better than expected. The bonding on the screen was breaking down causing it to leak, so I had the option of a re-bonding to the existing screen or a replacement but as the heating elements were shot I decided on a replacement. I was kept fully updated by Grant once the old screen was removed and the job was completed in one day, despite an issue over the first replacement screen. (not their fault) Not only was their customer service outstanding (they even brought me home after I left the car with them and delivered my car back to me on completion!) but all the guys I met there were so friendly, Grant, Jack who did the work, Jake who was my taxi service, Kieran and their boss David, who delivered my car back to me. I can honestly say it's not often these days to get such top quality service. Don't hesitate, go to !st Call, they really are first class.”

Posted 1 year ago

“Extremely efficient, a fraction of the delay in time which insurance company's named firm could have managed - Bean and Tom could not have been more efficient, proficient, friendly and helpful - beyond the call of duty! Pete K”

Posted 1 year ago

“Phoned 1st call about chip in my sons window screen and jack was here with in 15 minutes very professional from start to finish excellent service 👍 and very reasonably priced 👍👍”

Posted 1 year ago

“Very good service provided from Jake Lamb and team. Price was very good and tried their hardest to make as cheap as possible by saving the windscreen. Would recommend and any future issues, I will be taking my business to them! Many many thanks!”

Posted 1 year ago

“Very professional guys, did the repair in no time, great advice, very reasonable price and competitive , Would recommend this company, Tom & Jack who did the repair are a credit to the company, polite and informative”

Posted 1 year ago

“Tom and Nathan both came out to my address to put a new windscreen on, great service and completed the job quickly. Would highly recommend.”

Posted 1 year ago

“Grant and Tom the fitter went out o their way to help me to a speedy and professional windscreen replacement. They took my circumstances into account.”

Posted 1 year ago

“Good service when I called and fast installation by a couple of good friendly, helpful guys. Very efficient.”

Posted 1 year ago

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1st Call Windscreens Ltd is rated 4.9 based on 288 reviews