“What service? I feel completely conned when I bought this cover from Loaf. I was sold this by being told the insurance company were excellent and they were easy to contact and would come out straight away to clean my sofa.
Turns out the only way of asking for stains to be removed is to fill in a long and involved online form.
Then an assessment is made and then an email to say I was being sent some cleaning fluid and some gloves!
I intend to ring up and ask for my money back on my insurance package which wasn't cheap.
Might as well put the money towards decent sofa cleaners.”
This is a review for another company - we have never heard of Loaf and do not undertake work for insurance companies.
I have asked for this review to be removed but thought I'd reply just in case.
“Was alright, have done carpetbcleaning before so know the crack. Thought 130 was good for the whole flat but after he was here for only 1 hour, didn't seem that great. I used to break a real sweat doing it but the guy just glided over the carpets really. Also left a huge puddle of dirty water in our communal area which wasn't ideal. Was soaked for a week right outside my front door.
Bloke was nice enough but when you can make 1k a day carpet cleaning something is a miss.”