I bought my Zoostorm computer quite recently, since getting it I have been getting issues with it crashing and saying that there is an error. the error that it gives is that there is a thread stuck in driver.... Phoned the tech support and was told to reinstall Windows 10, I did that and it still kept crashing, I phoned again this morning and was told that the graphics needed updating, I tried to do that and it failed because it couldnt find the hardware. This caused me to phone back again and after being on hold for 40 minutes I was told that the monitor was plugged into the wrong place and that it needed to be plugged into the bottom of the PC with the adapter they supplied.... There was no adapter supplied in the box with my PC and so I was told I would have to go out and buy one even though it was their fault that I didnt have it, I dont mind paying a few pound to get one but I dont see why I should have to when it wasnt my fault it wasnt supplied. I also felt like the advisor was trying to get me off the phone as quick as possible and didnt care about the issues that I was having.
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