I purchased a Zoostorm PC through Ebuyer in November as a Christmas present for my parents. Soon after being used the computer developed a fault and did not load windows. A few attempts to restore windows failed. Nows where the start of the most terrible customer service begins. Zoostorm asked my novice computer user parents to perform diagnostic tests on the computer to determine if a fault was present. After realising a fault had developed, they arranged for the computer to be collected and tried to charge a substantial amount of money for a box. After weeks of having the PC they have now decided there is no fault and want to charge for a repair. I seriously warn against purchasing anything from Zoostorm.