I came across Ziffit as an online ad because I do a lot of selling on ebay and Facebook and thought it could help me get through a lot of books items. Prices quoted was low but I accepted it 17 items for just over £10 when on ebay would have gotten closer to £80 but I accepted the offer then after I posted it several items were not accepted or explained why and I could not get my items back even though I offered to send paid postage or collection of all my item. But they just informed me. The contact numbers do not work and emails do not respond. I plan on taking them to the small claimes court and heading to the head office. They can have terms and conditions but they do not override consumer laws.