Check out their Facebook Page mostly negative posts!! Fine until you want to cancel your contract and they expect you to pay for the remaining months as a cancellation fee!! I am now paying the remainder of my contract term but will be cancelling at the first opportunity!! Just waiting for their usual reply which is- (So read the Terms and Conditions people!!) Hi, Thank you for leaving a review of your recent experience. We’re sorry that you were unhappy with our service. The terms and conditions of the policy are very clear and are always available to view either on our website or on the online portal. If you wish to discuss this further please call us on 0330 223 4422 (option 3) Victoria Aftercare Team