Lower cost for the item than rrp. Fast delivery, if only the item was delivered to the address given. Called the delivery company, couldn’t get through to speak to anyone. Emailed and called pets supplies warehouse, who were going to look into where my item had gone. Haven’t heard anything back from them in over a week. I then spend my time searching for the item myself to discover they changed the company name given by myself and on the label and it read a totally different company’s name. Will not use pets supplies warehouse again due to poor customer service and no response