I purchased a 7x10ft trampoline but unfortunately within a week of first use the entrance zip mechanism came off the teeth and could not be secured rendering the trampoline unusable. I immediately contacted Jumpking who initially promised a replacement net within a week, however 2.5 weeks after the expected delivery the net has not been received and I have received no response to my chasing emails. Unfortunately my experience has therefore been disappointing and I am left with an unusable trampoline which my children constantly want to play on but can’t! I would not recommend using this company.