Absolutely appalling... item delivered was not as described, such poor quality and nothing like what was shown and advertised on their website. I emailed and was asked to provide photographs of the item, which I did by return and have heard nothing since. Being charged £100 for a trampoline mat that quite frankly has not been made to the standard promised is unacceptable and then to receive no communication once the complaint has been raised even worse. I would not recommend this company to anybody. It is a shame as this poor review could have been avoided if somebody had the courtesy to respond to my email... and please don’t use Covid as an excuse, emails can be answered from home.