We ordered our year 6 leavers hoodies and have to say we can't fault the the company or the product. Out of 58 hoodies we only had 1 which had a few letters missing from the back. I emailed in and a replacement was ordered straight away! I know some schools have not been able to get hoodies this year so I have recommended this company for them to use in the future. The communication was fantastic and they made the ordering process simple. They even went the extra mile and got them here in time for the children's last day. We had lots of happy children. The quality of the hoodie is amazing worth every penny.