To whom it may concern I would like to express my huge dissatisfaction with your service. Normally, I do not waste my time expressing a negative opinion but this time your service simply exceeded my worst expectations. My first contact with your company took place on May 28, almost 2 years after my first order. In my e-mail I asked to send me a few T-shirts as a template to check the size before ordering, which were delivered to me around 5th June. After checking the sizes, I sent the shirts back to the address provided by your employee (Rebeca). In the meantime, I received invoice 105673 for my order, which I was able to send you back. After receiving the above-mentioned invoice, I wrote back an e-mail asking me to cancel the invoice, and I have already sent you the items back. Today is June 28 and I have not received any answer so far. At the same time, on 17th June, I sent Rebec a request to complete my order. After two days, Rebeca sent me an email with some questions about the details of my order. On June 21, I wrote an e-mail to Rebecca with my answers and attached document on which I saved the changes to my design. On June 24, I received an email with a link to my order number 105673. To my great disappointment, the changes I devoted my precious time to were not taken into account at all. In addition, Rebeca asked me to confirm the phone number and website that I would like to place under the logo of my company, which I mentioned in my earlier email. In my reply to Rebecca I wrote that I had already given her this information in my previous e-mail, plus if she really tried, this data can be found in the signature of my e-mail. Despite this, I gave her my data again on June 24th. To today date, I have not received any response or any amendments to my order. In the meantime, I tried to contact you by phone, which seemed impossible. After several attempts I finally talked to Amy, who was not helpful all and asked me to resend the email. After all these experiences, I don't have the slightest desire to spend my money where people don't want me. I have to say with great disappointment that I have not met with such an amateur approach to the client for a long time. I do not want to be a bad prophet but treating your clients in this way can not lead your company to anything good. I hope that someone will contact me to explain this unpleasant situation, apart from the fact that I no longer have the slightest desire to cooperate with your company. I would like to express my disappointment and surprise that in the time of Covid-19 where we all have to gather our strength to avoid a great crisis, your company allows itself to lose customers through its unprofessional approach to their duties.