Whilst the quality of the clothing is fantastic we had a problem with delivery as we needed the leavers hoodies by a certain time we paid an extra £4 for a before 10:30 AM delivery, my parcel was signed for by me (Apprantley) at 10:26 AM but I did not sign for it and I queried this with Yazzoo who came back to respond that the drivers were at my location and the GPS stated this was the case, luckily we have CCTV to show driver was onsite at 10:45 AM, I expressed my concern about this in which Yazzoo stated "Well what do you want then a refund of your £4.00?" I did state yes please. Nice to think that the company sided with the delivery firm rather than the customer.