Not a brilliant experience but the product was good quality when it arrived. The website kept declining my card for some unknown reason so had to do a bank transfer in the end. Two weeks later I am told (when I phoned them) that I hadn't approved the artwork. Firstly, I gave you money for it, pretty obvious I'm happy to go ahead. Secondly, if that was outstanding, why not contact me to say? Rather than just take my money. The excuse I was given was "we had a lot of orders". Frankly, I couldn't care less about how many orders you have. The service I received should not have been affected. If you can't handle the orders you're getting, get more staff. There will never be repeat business from me.