I ordered 2 hoodies at a cost of £54 for the 2, Printed on the back and Embroidered on the front. Had my proof email showing what I had requested., confirmed order and waited for delivery! Hoodies arrived and I was bitterly disappointed, The text on the front of the hoodies was tiny! a fraction of the size I ordered.
Emailed customer service and requested they sort it, they tell me they are sending a courier to collect and the courier will have a return label. Courier turns up and says he has no label, also says someone will be back wither Saturday or Monday to collect. Contact customer service again and they tell me to send back the hoodies at my expense and it will take a minimum of 5 days to sort out.
Very poor customer service. Quick enough to take your money and don"t care about sorting out problems.
I will not be using this company again.
5 years ago
Yazzoo Personalised Clothing has a
4.8
average rating
from
4,771
reviews
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