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Slate House Reviews

4.9 Rating 954 Reviews

100 %

of reviewers recommend Slate House

Company Reviews

Product Reviews

4.9

Based on 954 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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79

Anonymous

Anonymous // 01/01/2019

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“It was really easy to order online and when I phoned the company there were helpful and quick to respond to my email. The item was as described and we were very happy with the quality and writing on the item. Highly recommend.”

Helpful Report

A pleasure to be able to help, Carolyn

“First class product and service”

“A beautiful hand crafted product with excellent service throughout the process. A lovely comany to deal with. Many thanks”

“Very helpful team Organised the layout of a grave plaque to match an existing grave stone Prompt service”

“This is the second time we have brought a plaque from Valley Mill. Very pleased, excellent quality.”

“Very quick delivery and quality product exactly as I hoped for a good price.”

“Astounding quality of work and service at a very competitive price. I was particularly impressed with the telephone contact and emails between us that assured me that the orders (2) were exactly as I wanted. Thank You”

“Excellent product and excellent service. Highly recommended.”

“Excellent service. Called me to check the details. Delivery on time. Sign is very professional.”

“We always purchase our trophies from Valley Mill. Customer service from start to finish is always great and the quality of the product is excellent. Thank you again.”

“Absolutely amazing from start to finish, the whole process on line to the delivery was fantastic, I was kept up to date thought and the end product is honestly stunning, can't thank you enough.”

“Excellent service and thrilled with purchase”

“I am very pleased with my purchase, thoroughly impressed with the quality and also the amazing customer service. I would recommend this website to anyone”

“Fantastic service - nothing was too much trouble and Ffion in particular helped provide mockups of the design I wanted. Beautiful product well packaged and delivered on time! 5*s.”

“Solid beautiful & very well done. Didn’t expect such good quality cos of the price.”

“Very helpful and understanding. Great engraving, even in Arabic”

“I'm a bit pants with wording/fonts/spacing on the computer but everything is proofed before making so they did a great job. This is the second memorial I've purchased and I can highly recommend. They even delayed delivery as I was on holiday.”

“Arrived in time slot, as descibed very pleased with sign love the chipped edge look.”

“Great product and excellent service. We will order again from you soon.”

“Quality of all 3 signs first class only marred by fixing holes on back which were not symmetrically placed on back of both larger signs. Made fitting to wall more difficult and only possibly by virtue of me making a template”

“Great product made in Wales.”

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Slate House is rated 4.9 based on 954 reviews