Simply have been AMAZING. I cannot fault them one single bit. They really are the full package, from the initial phone call to Adrian, he couldn’t have helped me enough! He was polite, friendly, easy to talk to and knew exactly what he was talking about. Any query we had was no problem at all and answered pretty much immediately. Their response times are impeccable. Submitting our full application was super easy with Simply knowing exactly what documents we would need to pass to the lender with their own underwriting team (thanks Curtis!) checking over everything prior to application which I think really helps and puts you at ease! (It certainly did for me). Henri managed our application and again I couldn’t fault the communication, updates and support at each step. We now have our full mortgage offer which we really didn’t believe would be an option for us until all adverse credit had dropped off our files in 4/5 years time and we have managed to secure our perfect family home. Simply even helped the process with our solicitors that the lender will use too and so far has been very straightforward. Simply have also got their own protection team (I’ve been dealing with Carly) who again, her knowledge is by far more than I could have hoped for, taking the time to explain all the options for me and managing our application going forward for some protection against our mortgage and income. I really can say it’s one of the best £2000 I have spent (maybe minus a nice all inclusive holiday abroad 😂) but seriously Myself and my partner are over the moon and cannot thank Simply as a whole enough for their help and guidance throughout. We would like to say a special thanks to the team that we have personally dealt with, Adrian, Curtis, Henri and Carly from their relevant departments, we are eternally grateful! Now just the wait to exchange and complete! Thanks guys!