I was looking for a new PC as my current PC was over 16 years old with sluggish performance. I was unable to run new software and I couldn't expand or change its internals to bring it up to date. Instead I decided to purchase a custom built PC with as future proof components as I could afford. I had tried several of the main PC builders but their prices were too high or their components didn't fit the bill for my needs. I came across Create PCs and saw pictures of some of their recent builds which looked amazing. I sent Matt a list of the specs I was looking at to see if he could meet my budget. Unfortunately, given the shortage of graphics cards and the accompanying price hikes, the build went over budget but I will state that Create PCs didn't charge as high for their RTX 3070 card as others. I spoke to Matt over the phone going over the spec, suggesting alternatives. Its always good to talk to someone who steers you in the right direction and understands what you are trying to do with your build. Most shops are about selling seldom do they give you advise. I put in an order which was straight forward. Once payment went through the process moved on to gathering the components, building the PC, testing and delivery. Notification of each step was emailed to me with photos, and it took a just over a week for my PC to arrive. It was packaged carefully, with plenty of padding to prevent damage en route, and any cables, manuals and bits from the component boxes included too. The case is superb, the RGB fans are awesome, with Create PCs putting in extra brand match fans to ensure the system remains cool under load; talk about going the extra mile, and the it runs silent. The cabling is well managed, Windows 10 and additional software is all up to date. The attention to detail is mind blowing and I cannot fault these guys who had only started up a week or so before I ordered from them. Matt is a brilliant guy and ready and willing to answer your questions and help you as much as he can. This company can teach others a thing or too. I am seriously impressed with them and wish them all the best for the future. I would 100% recommend them.