Awful products and poor customer service.
We paid £500 for a table from here and it turned up randomly a week later- we had no idea it was being delivered on that day and the driver said that if we would not have been home, it would have been sent back to London.
When it turned up the base was badly damaged- every corner had paint missing. We got in touch with the company and they said they would send a replacement but we would have to dispose of the damaged base ourselves.
It took them 6 weeks to send out a new base following several more emails ( which were ignored) and phone calls. When I did eventually get to speak to someone, they had the part in stock and had to instruct a different company to deliver. Not once was any money deducted from the order for the inconvenience.
Do not waste your hard earned money on this company.
2 years ago
Briggs and Jones has a
4.0
average rating
from
76
reviews
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