Five stars for the sofa; two stars for the service. The five-star review for the sofa surely speaks for itself. My problem with the service stems from the failure to respond reasonably quickly to my two phone calls, seeking to ascertain a delivery date - when the order was already overdue. When the phone was answered, the employees appeared to have little knowledge of my order and had virtually no interpersonal skills. I should have given one star for service, but the delivery men were splendid!
4 years ago
Willow & Hall has a
4.7
average rating
from
2,695
reviews
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