We ordered our sofabed on 7th May, in good time for the move to our new home. We were given no updates on progress for the fist few months, but after a number of emails we have now been told that the sofabed was built early in October. I have been explaining for weeks that I have guests coming on 6th November - but the delivery team have not been in touch and I have no idea when I will get my sofabed. I have just been holding on the phoneline for over 30 mins and was still number 6 in the queue - but even when I do get through to the customer service phoneline staff (as I have done for the last few days) they are not able to get anything done about the delivery.