This company is not a serious business, very poor customer service. This is an online order company, which collects quite a bit of personal details from the customer when taking an order. I have ordered clothing for over £250 with a next day delivery as it was imperative for me to receive the clothes within 2-3 days (or know I'm not going to receive them, right away). The system informed me I have been successful and I received email confirmation of the order. A day past the order due day I contacted them to find out where my order is only to be told the order was canceled and the cancellation letter was in the POST! First time ever I have come across an online company that being in possession of my email and phone number decides to mail in the cancellation letter in the post on a rush order! Completely unacceptable in my opinion.